Software Engineer
Resume:
Irfan Tariq
Richardson, TX *****
***************@*****.***
Summary of Qualifications:
Technical Operating Environments
Operating Systems: Microsoft Windows 98, 2000, XP, Vista, Win7, RedHat Linux 4/5, Suse Linux 9,
Windows 2000 Server, Windows 2003 server, Windows 2007 Server.
Hardware: Pentium, Dual Core, Core 2 Duo, Core 2 Duo Extreme, Core i3/i5/i7, Dell PowerEdge Rack
Servers, IBM x86 Servers.
Summary of Qualifications:
Support and maintain in-house computer systems, desktops, laptops and peripherals. This includes
installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring
optimal workstation performance. Troubleshoot problem area in a timely fashion, and provide end users
support, training and assistance where required.
Ensure proper computer operation so that users can accomplish business tasks. This includes receiving,
prioritizing, documenting, and actively resolving end users help requests that involve the use of diagnostic
and help request tracking tools, as well as provide in-person, hand-on help at the desktops/laptops level.
Thorough knowledge of PC/laptops hardware, strong familiarity with Microsoft Windows XP and Windows
7 in a network environment, basic understanding of networks and network technology, wireless
infrastructure, familiarity with Microsoft Active Directory or other LDAP bases directory system, prior use
of Microsoft System Center or other remote administration tools (remote Desktop, LogMeIn 4.1.13,
UltraVNC 1.0.8.2, Team Viewer 5/6), proficient at writing documentation and procedures, attention to
detail, especially with regards to inventory and software installation.
Allcom Solutions Addison, TX (August 10 – February 2011)
PC/Network Support Specialist:
• Respond to user support requests in Track-IT.
• Maintain PC/Laptops images, maintain hardware, supplies and software inventories.
• Setup new employees' hardware, software, access permissions, upgrade and replace old
hardware, repair and maintain existing hardware.
• Support Windows XP, Vista, Windows 7, TCP/IP networking, minor LAN hardware
architecture (link speeds, NIC configuration), PC hardware installations (ie. CD-ROM drives,
video cards, RAM Sims etc) local and network printer installation and configuration, and
troubleshoot and diagnose issues with all the workstations issues.
• Experience utilizing Remote Desktop, Team Viewer 5/6, UltraVNC 1.0.8.2 and LogMeIn
4.1.13 to solve hardware and software issues.
Via Christi Health Systems Wichita, KS (June 08 – June 10)
PC Network Support Tech
• Provides technical support for Desktops/Laptops and associated networks.
• Installs, troubleshoots, services, and repairs personal computers, network equipment such as
servers, modems.
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• Provides personal computer/Laptops hardware and software support. Installs, services, and
repairs personal computers and installs attendant software. Connects personal computers and
terminals to existing data networks.
• Maintains trouble logs. Instructs users in the use of personal computers and networks.
Investigates information, network, and communications needs of users, and makes
recommendations regarding software and hardware purchases.
• Maintain PC images, maintain hardware, supplies and software inventories.
• Setup new employees' hardware, software, access permissions, upgrade and replace old
hardware, repair and maintain existing hardware.
• Support Windows XP, Vista, Windows 7, TCP/IP networking, minor LAN hardware architecture
(link speeds, NIC configuration), PC hardware installations (ie. CD-ROM drives, video cards,
RAM Sims etc) local and network printer installation and configuration, and troubleshoot and
diagnose issues with all the workstations issues.
• Experience utilizing Remote Desktop to solve hardware and software issues.
Certifications:
Microsoft Certified Systems Engineer (in progress)
Education:
Bachelor of Science, Computer Science, University of Texas, Dallas (in progress)
Residential Status: U.S. Citizen
Contact this candidate