Engineer Customer Service

VERDIN J OROZCO

******.******@*****.*** • *** Rigley Street • Chula Vista, Ca. 91911 • 619-***-**** • Page 1 of 2

SR. COMPLIANCE TEST ENGINEER

Extensive experience of Regulatory Compliance, Safety, EMC/EMI, Environmental Testing, NEBS,

RoHS and Country Certification Submissions for industrial products. Extremely enthusiastic personality

with excellent presentation skills and highly motivated team player. Experience includes:

• •

Product Compliance and Testing Decision Analysis and Risk Management

•

(EMC/EMI, Safety, Environmental, RoHS, Analog, RF, IF, Digital, Micro-controller,

Country Certifications, Telco, MIL-STD) Firmware, Software

• •

Engineering Management Expertise in resolving escalated customer service

• issues

Demonstrated ability to gain customer trust

• Test Planning and Managing

and provide exceptional follow-up

• Test report writing and editing

PROFESSIONAL EXPERIENCE

DOT HILL SYSTEMS CORP., Carlsbad, CA 1993-2010

Sr. Compliance Engineer (2006-2010)

Compliance Engineer (2000-2006)

• Managed Product Compliance process for 13 new industrial products, including Product Safety, EMC/EMI,

Emissions/Immunities, Environmental Testing and Country Certifications.

• Completed Telco Compliance Approval process (NEBS, EU Telco) for 7 product families

• Completed MIL-STD testing process for 4 new products

• Resolved all compliance issues early and was successful in never delaying new product releases due to

compliance design issues

• Ongoing factory product Radiated Emissions QA audits to verify product compliance

• Tested second sourcing and EOL replacement qualification process

• In charge of updates for changing standards and time-bound certifications

• Participated in design reviews

• Collaborated in Engineering evaluations/testing including DVT (Design Validation Test)and EVT (Engineering

Validation Testing)

• Writing and reviewing all test reports, internal and third party

• Active participation in RoHS qualification process

• Installed and developed test automation programs with TILE 4.1 software

Test Engineering Manager (1998-2000)

• Managed twelve production technicians

• In charge of all the production test scripts for Windows and Unix platforms

…Continued…

VERDIN J OROZCO Page 2 of 2

Professional Experience Continued

• Wrote test procedures for all the product lines, from manufacturing to final quality inspection

• In charge of troubleshooting all production and quality issues

• Procured, installed and maintained ten Windows and five Unix test platforms

• Networked all test stations in production and quality for monitoring and data collection

• Built a -48Vdc power grid to test all TELCO products

• Setup a heat chamber for 24 hour burn in of TELCO products

• In charge of NPI and the link between design engineering and production engineering

• Did the training of the assemblers, in some occasions in Spanish

Mechanical Engineer (1997-1998)

• Design rail brackets for mounting units.

• Drawing revisions for ECO release and revisions

• Designed power harnesses for servers

• Created BOMs for assemblies and subassemblies

• Created spec sheets for components and hardware

Engineer I (1995-1997)

• Drawing revisions for ECO release and revisions

• Test boards, troubleshoot and download firmware

• Revise BOMs

Sr. Production Technician (1995-1995)

Production Technician (1993-1995)

EDUCATION

BS Electrical Engineering and Communications– UNIVERSIDAD IBEROAMERICANA DEL

NOROESTE, Tijuana, Baja California, México.

ENGINERRING COURSES AND SEMINARS

• •

Associates Degree in Computer Science NEBS conference (1999, 2001,2003,2006)

at Coleman College • CAD/CAM Southwestern College

• UL seminar EMI for high speed signals • AUTOCAD 14

• TILE 4.1 Software

• EMI GURU seminar

RES 2.1

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