Insurance Manager

NORM KLEVENS_________________________________________________________

** ****** *******, *** ********, CA 92673 Voice 949-***-****

***********@*****.***

OBJECTIVE

To continue working in the field of expertise while conducting

underwriting evaluations and providing safety services

SUMMARY

. Researching, identifying, and recognizing exposure controls

during underwriting surveys.

. Working with accounts to implement controls to reduce/minimize

the potential for loss.

. Occupational Ergonomics - Identifying and recommending

interventions to reduce loss exposure to Cumulative Trauma Disorder in

the manufacturing and office environment.

. Construction hazard recognition and control.

PROFESSIONAL EXPERIENCE

INDEPENDENT SAFETY CONSULTANT

Present

Conducting underwriting surveys, identifying loss problems and solutions,

assisting accounts

with safety program development and enhancements

SUMMIT INSURANCE - LOSS CONTROL SPECIALIST.

12/98-5/03

Conducted initial assessments of written business through interviews and

job site safety assessments. Reviewed / audited safety programs and

insurance requirements through the review of project files.

SERVICE SPECIALIST - MARYLAND CASUALTY / ZURICH COMMERCIAL

9/97-9/98

Responsible for performing risk assessment surveys to assist underwriting

in risk selection.

SENIOR RISK CONTROL SPECIALIST - RELIANCE INSURANCE COMPANY

1/95-9/97

Conducted "middle market" multiple line underwriting surveys for risk

assessment purposes, with special emphasis on exposure analysis and

controls. Provided continuing service, focusing on risk improvement.

SENIOR WORKERS' COMP / MOTOR FLEET SPECIALIST / FIELD MANAGER

CIGNA LOSS CONTROL SERVICES 10/77-6/94

Directed staff while coordinating consulting service for nationwide

accounts. Consulting service assessed loss problems and audited safety

programs. Trained other specialists to identify Worker's Compensation

loss problems, develop solutions, and assist accounts in implementation.

TRAINEE / REPRESENTATIVE

HOME INSURANCE 10/72-10/77

NORM KLEVENS

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EDUCATION

Santa Monica College, Santa Monica, CA - Associate of Arts, Police

Science

California State University, Los Angeles, CA - Fire Protection Program

PROFESSIONAL DEVELOPMENT

Summit Insurance (MGA):

Attendance at 10-hour OSHA Certification, Competent Person: Scaffolding,

Excavation & Traffic Control

Maryland Casualty:

CDL Requirements - California Trucking Association

Safe Food Handling - American Food Safety Institute

Products Liability Correspondence Course - AIA

Reliance:

Presentation Skills and various computer software classes

CIGNA:

Positive Power and Influence

Positive Power in Managing

Advanced Fire Protection

Account Coordination

Hazardous Materials (HM-181)

Advanced Ergonomics

University of Michigan:

Current Topics in Ergonomics

Ergonomic Field Studies and Analysis

Occupational Ergonomics

Ergonomic Methods Using Microcomputers

California Highway Patrol Academy:

Critical Item Truck Inspections

National Fire Protection Association:

Life Safety Codes I & II

Industrial Fire Protection

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