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Manager Customer Service

Charlotte, North Carolina, 28213, United States
March 21, 2011

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Obtain a challenging position which will enable me to use my driven

ambition, expand my knowledge, and offer opportunities for professional


Work Experience[pic]

Razzoos Cajun Restaurant, Charlotte, NC January 2009 -

Present Manager: Scott Dowde

Position: Server

. Excel in customer service and customer satisfaction ensuring

time-efficient and quality results

. Develop outstanding teamwork and communication skills in a

professional environment

. Adhered to establishment's quality standards of service and

food safety regulations

Circuit City, Charlotte, NC Sept. 2007 -

November 2008 Manager: Joseph Ashline

Position: Product Flow Specialist

. Maintained inventory and managed merchandise flow throughout the


. Developed,organized and constructed floor plans

. Responsible for safely, accurately, and efficiently unloading

and dispersing merchandise from delivery vehicles throughout the


. Developed a strong skill set in sales, product knowledge and

team work skills

. Greeted and acknowledged all customers in a friendly,

professional manner, providing quick, responsive customer


The College of New Jersey, Ewing, NJ June 2004 -

August 2007 Manager: Peter Ratzlaff

Position: Assistant Painter (seasonal)

. Painted classrooms, dorm rooms, hallways and offices

. Maintained home appliances (washers, dryers, ovens etc)

. Obtained skills in teamwork, communication, time management and

work efficiency

. Established a profound commitment to quality and detail


University of North Carolina - Charlotte, Charlotte, NC Target

Graduation, May 2011

BS Degree: Major: Electrical Engineering Technology GPA: 3.2/4.0

Minor: Mathematics

Notre Dame High School - Lawrenceville, NJ June 2006

Academic Degree with Honors


Proficient in Microsoft Office: PowerPoint, Word, Project and Excel

Substantial knowledge in MatLab, PLC, C, C++, Java and Assembly Language


Proficient in P-Spice and MultiSim software simulators and with Multi-

Meters, Oscilloscopes, and Function Generators

Experience in Electronic Design: Amplifiers, Inverters, Converters,

Transformers and Circuit and Software troubleshooting

Professional Development[pic]

Electrostatics Society of America Conference, Charlotte, NC

. Responsible for registration and technical support for


. Observed and obtained substantial knowledge of professional and

scientific opportunities both foreign and domestic.

Additional Information and Awards[pic]

Treasurer of UNC Club Baseball

. Responsible for scheduling, money management of the club,

coaching, purchasing equipment and various other business

aspects of the club

. Obtained substantial organizational and professional

development skills

Dean's List UNC Charlotte 3/10 Semesters


. Awarded $500 Scholarship for Leadership and Sportsmanship

. Awarded Most Valuable Player in Varsity High School Baseball

. Third-Team-All-Conference in Varsity High School Soccer and



Supplied upon request

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