Customer Service Administrative Assistant

Frank Buitrago

*** **** **** ****** *******, FL *3014

786-***-**** *****.***********@*****.***

OBJECTIVE:

Seeking a position where I can excel through the utilization of my skills in a challenging and competitive environment,

as well as contribute to the productivity and growth of the organization.

Experience

Investors Trust Administration Miami, FL

Administrative Assistant / Contract Underwriter 2007- 2011

• Process sale personnel information in database

• Constant communication with sale personnel via telephone or electronically

• Oversee commissions levels in the stock market for Latin American, Caribbean Islands and Asia Pacific sale

personnel

• Verify sale personnel legal documentations for Main House approval

• Contribute with department projects and deadlines

• Performing monthly meeting to sale personnel regarding market products

• Supervise and correct data entries, analyze data and make appropriate recommendations to management, train

and assist new personnel

Law offices of Robert Rubenstein, P.A. Miami, FL

Legal Assistant 2005- 2006

• Provide customer service in an environment of none stop calls

• Meeting clients in office to provide legal advice or guidance

• Gathering legal documents for each file to be ready for demand

• Make calls to medical centers and insurance companies to make sure clients are complying with treatments,

meeting insurance’s requirements and/or supporting centers with documents needed

• Working side by side with paralegals and attorneys

• Dealing with clients’ confidential information

• Accomplishing monthly quotas required by the firm

Sun International Export Doral, FL

Receiving Clerk 1999-2005

• Process multiple data entries into customer database

• Present inventory report of products to management on a daily, weekly and monthly basis

• Take sample of incoming products for laboratory purposes

• Verify the quality and quantity of incoming and outgoing products

• Complete all receiving and shipping paperwork for payment control

• Assist on unloading and loading freight

• Assist in customer assistance for visiting clients

Education

Miami Dade College Miami, FL

Associate of Arts Graduate: Fall 2011

Major: Criminal Justice Administration

Miami Lakes Educational Technical Center Miami, FL

High School Diploma Graduated 2001

Frank Buitrago

810 West 75th Street Hialeah, FL 33014

786-***-**** *****.***********@*****.***

Abilities

English and Spanish: Able to express fluently verbally and written

Computer literate: Knowledgeable with Microsoft Office 2007

Operate different forklift machinery

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