Customer Service Manager
Resume:
**** **** *** *** ***** Cell: 415-***-****
Francisco, Ca, 94116 Home: 415-***-****
E-mail:
******@****.****.***
Maurice Pena
Shipping And Receiving
Objective
Knowledge of Both Mac (OS X) and P.C. (Xp,Vista, & Windows 7)
Knowledge of Citrix, SYSPRO, MIRC, UPS World Ship, FED-EX WorldShip
Key Skills
Manger,very proficient in Adobe Photoshop(CS4/CS5), Knowledge and
experience in Adobe Illustrator, Adobe Dreamweaver, Adobe Flash,
Microsoft Word, Excel, PowerPoint, Outlook.
Certified Forklift Operator as well as manual and electric pallet jack experience.
2006-May 2009 The Hershey’s Company/Artisan Confection San
Work experience
Francisco, Ca
Shipping/Receiving
Process Artisan retail store orders, including retail specialty items and regular
production. This includes allocation of product, pulling, packing and staging
for delivery. Also coordinate with customer service on order changes.
Oversee accuracy of retail specialty items inventory.
Oversee all aspects of sample warehouse including receiving of product,
completion of transfers, stocking, security, pulling of orders and release to
packing and shipping for final processing. Oversee accuracy of warehouse
inventory.
Complete all warehouse transfers, assuring accurate and timely completion of
all transfers including in, out and immediate.
As the physical inventory lead, assist in assuring a complete and accurate
physical inventory. This includes meeting and educating counting teams,
knowledge of product and inventory binder completions. Complete recounts
as needed.
Prepared shipments for U.S. Customers by printing labels for UPS, FED-EX,
and DHL and ensuring timely pick up and delivery of packages.
Filled out Bill of Ladings for pallets.
Receiving new product, boxes, Po’s, verifying the counts and entering
information into SYSPRO system.
Pursing a B.A. in Graphic Design/Video Game Design/Animation at San
Education
Francisco City College
Tegan Hetzel-Dobbins Customer Service Manager
References
415-***-**** ********@*****.***
Joe Minafo
Warehouse Manager
Contact this candidate