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Human Resources Manager

Location:
Chicago, IL, 60622
Posted:
September 24, 2010

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Resume:

David I. Sloane

**** ***** ********** ******

Chicago, Illinois 60622

678-***-****

************@*****.***

OBJECTIVE

To utilize more than ten years of multi-functional HR experience, excellent communication

& interpersonal skills, and business acumen to contribute as an effective partner and

manager within an environment that emphasizes innovation, collaboration, and employee

engagement.

SUMMARY OF QUALIFICATIONS

Highly adept, results-oriented Human Resources professional with extensive Generalist and

Employee Relations experience; as well as a proven background providing strategic and tactical

human resource business solutions. Strong collaborator, business partner, and team builder across

multiple levels within an organization. Exceptional interpersonal and influencing skills.

Experience managing multiple complex tasks simultaneously. Well-respected and sought out for

problem-solving abilities, excellent judgment, business acumen, and critical decision-making

skills.

AREAS OF EXPERTISE

• Training & Coaching • Conflict Management •Legal/Regulatory Compliance

• Performance Management • Employee Relations •HR Policies & Procedures

• Leadership Development • Corrective Action Planning •Affirmative Action/EEO

• Consultative Coaching • Recruiting and Retention •Succession Planning

EXPERIENCE

7/2010-PRESENT DIAMOND MANAGEMENT & TECHNOLOGY CONSULTANTS CHICAGO, ILLINOIS

HUMAN RESOURCES MANAGER (CONTRACT)

• Shared best practices with HR Team regarding use of effective employee engagement

strategies.

• Engaged organizational leaders in order to better understand the business environment and

determine how to partner more effectively to successfully meet business objectives.

• Provided insight and expertise regarding best practice management of employee relations

issues.

• Served as an employee advocate by assisting and advising employees when questions or

concerns arose.

• Leveraged eLearning and other resources to keep up to date on new developments affecting

both the business climate, as well as the role of the Human Resources function.

• Successfully led business leaders through benchmarking of employees for inclusion in the

organization’s first compensation survey.

• Led initiative to identify and select an appropriate vehicle to provide “Cross-Cultural” training

curriculum to India-based employees assigned to projects in the U.S. and U.K.

• Partnered with Legal to revise company EEO and Diversity statements.

• Conducted “Pulse Surveys” with Consultant population to gauge overall satisfaction with

career growth, job assignment, and work-life balance.

8/2008-5/2010 TURNER BROADCASTING SYSTEM, INC. ATLANTA, GEORGIA

HR /EMPLOYEE RELATIONS GENERALIST

• Managed Employee Relations function for multiple business units within the organization by

guiding HR colleagues and clients through effective resolutions of employee and organizational

issues.

• Managed performance improvement team focused on identifying skill gaps within Management

population and developed curriculum to address and enhance the quality of manager

capabilities and skills with the organization.

• Supported Professional Education team in roll out of performance management program.

• Facilitated learning to company Leadership regarding effective Management during challenging

business conditions.

• Developed set of Employee Relations centered metrics in order to track analyze, and identify

trends within the company.

• Created quarterly reports for lead executives and employment attorney liaisons.

• Performed in-depth analysis of employee/manager interactions and relationships.

• Facilitated and documented all coaching and counseling conversations with Management and

employees, including discipline and termination meetings.

• Conducted internal investigations related to complaints, EEOC Claims and unemployment

hearings.

• Provided training and consultation for managers and employees on performance appraisals and

career counseling.

• Developed and maintained internal Employee Relations Log for Executives.

• Consulted with Senior Management and prescribed specific best practices in order to foster

positive employer-employee relationships and promote high levels of employee morale.

• Set strategic goals and objectives to continually maintain well-trained, highly productive,

engaged, and motivated employees.

• Partnered with legal counsel in order to ensure consistent application of company policies and

guidelines.

8/1999-8/2008 PUBLIX SUPERMARKETS, INC. GEORGIA AND FLORIDA

5/2001- 8/2008 HR GENERALIST/EMPLOYEE RELATIONS SPECIALIST ATLANTA, GEORGIA

Supported 89 retail stores in the Atlanta area (approximately 12,000 associates and

managers).

Administered training to Management on various topics including: Recruitment and

Retention; EEO; Harassment; Performance Evaluations; Effective Communication; Employee

Satisfaction Survey; and Mentoring and Leadership.

Consulted/assisted all levels of Leadership, including Executives, on HR or employment-

related issues.

Served on multi-functional, cross-divisional team to create and implement curriculum and

training to increase levels of professionalism, effective communication, and superior customer

service amongst available pool of Management candidates.

Managed cross-departmental improvement team with focus on injury prevention.

Provided detailed information on benefits to employees and coordinated open enrollment.

Managed team to review, revise, and re-introduce Associate Relations References and

Procedures Guide to corporate HR department.

Facilitated successful succession planning sessions and achieved 100% of diversity

promotion goals.

Directly recruited potential employees for various positions, working closely with Hiring

Managers.

Conducted in-depth investigations into sensitive and delicate associate complaints/situations

and facilitated successful resolution between all parties involved.

Ensured 100% compliance with all Federal, State, Local, and Company guidelines

concerning document retention and posting requirements.

3/2000–5/2001 HUMAN RESOURCES INVESTIGATOR MIAMI, FLORIDA

Partnered with legal counsel to investigate, respond, and resolve associate’s employment-

related complaints including: EEO Charges, Formal Complaints, Discharge Reviews;

Unemployment Hearings; Department of Labor Audits; NLRB Administrative Hearings; and

other types of Litigation.

8/1999–3/2000 TRAINING COORDINATOR ATHENS, GEORGIA

Managed completion of new-hire paperwork.

Conducted weekly new hire orientation for all associates.

Ensured proper documentation and record-keeping for all job class training materials.

Maintained associate personnel files.

Ran weekly store payroll and benefits administration.

Served as liaison between hourly associates and Management.

EDUCATION

GEORGIA STATE UNIVERSITY, ATLANTA, GEORGIA

Bachelor of Science

Major: Policy Studies, Concentration in Human Resources

• Recognized with “Outstanding Senior Award.”

• Member of Pi Kappa Phi Fraternity-Vice President of Recruitment, Secretary, and Chaplain.

• Founding member of Circle K club, Kiwanis International

• Editor of “Rampway,” GSU Student Yearbook

ACTIVITIES AND INTERESTS

PI KAPPA PHI, BETA KAPPA CHAPTER, ATLANTA, GEORGIA 1996-1998

Vice President of Recruitment

• Spearheaded all recruitment efforts for new members.

• Developed strategies to increase quantity and quality of membership leading to 300% increase

in chapter size.

VOLUNTEER WORK

PUSHAMERICA, ATLANTA, GEORGIA, 1996-PRESENT

Volunteer

• National outreach project focusing on raising awareness for persons with disabilities.

PI KAPPA PHI, BETA KAPPA CHAPTER, ATLANTA, GEORGIA, 2005-2010

Chapter Advisor

• Led, coached, mentored, and trained undergraduate members of fraternity

• Assisted in placement of recent graduates to various segments of the business community for

employment.

• Managed board of Alumni Advisors

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, and Internet applications



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