Customer Service Project Manager

Curriculum Vitae

Christine J. Pitcher

Doctor of Pharmacy

*** ** ****** ******

Lee's Summit, MO 64064

Cell: 816-***-****

E-mail: *********.*******@*****.***

Education

Pharm.D. University of Missouri-Kansas City May 2009

Doctorate of Pharmacy

School of Pharmacy

Bachelor of Science Union College August 1992

Medical Technology

Minor in

Chemistry

Professional Work Experience

05/09 - Present CVS/Caremark, Lee's Summit, MO

. 08/09 - Present: Pharmacist in Charge

1. Accurate patient medication consults, therapeutic

recommendations, patient disease state review

2. Ranked 126th out of 7152 CVS/Caremark pharmacies by December

2010

3. Received CVS/Pharmacy Excellent Customer Service Awards 2009 &

2010

4. Exceeded market share goal of 110% at 120% to 140% prescription

growth

5. Increased profits within 6 months to exceed $50,000 to current

$200,000/month

6. Effective team leader by motivating team to excel corporate

goals and expectations

05/05 - 05/09 Clinical Laboratory Scientist, Saint Luke's Hospital East

& South, Summit, MO and Overland Park, KS

7. Performed analysis requiring a complex network of steps and

variables, confirm laboratory results, and establish quality

assurance programs.

8. Routinely performed testing with the subsequent instrumentation:

9. Blood Bank - Type, Screen, Cross-matches & product dispensing

10. Blood Gas - ABL 700 Series

11. Coagulation - Stago STA Compact

12. General Chemistry - Johnson and Johnson Vitros 950, BD Chemistry

system

13. Hematology - Sysmex XT 1800i & 2000i and manual body fluid

testing

14. Microbiology - Gram stains and culture setup

15. Serology/Immunology - RSV, INFLU A&B, STREP B, hCG

16. Special Chemistry - Bayer Advia Centaur Immunoassy System

17. Urinalysis - Bayer Clintex 200+

05/06 - 10/06 Pharmacy Intern, Walgreens Pharmacy, Kansas City, MO

. Performed the subsequent pharmacy related tasks:

. Data entry for new prescription orders

. Customer service with medication and insurance assistance

. Prescription processing and filling

09/04 - 10/05 Clinical Laboratory Scientist, LabOne Inc., Lenexa, KS

. Responsible for performing assays on either blood or urine for

both Insurance and Healthcare

04/02 - 08/04 Clinical Trials Project Manager, Clinical Reference Lab,

Lenexa, KS

1. Responsible for all portions of study initiation

2. Performed presentations at investigator meetings and trained sites

on specimen collection

3. Managed pharmacokinetic samples for studies

4. Responsible for on-going study management

5. Coordinated with the QA/QC officers for correct study

specifications

6. Updated TLS database with all correct study parameters and updates

7. Served as the "Global Study Director" for global studies with CRL-

Medinet Inc.

8. Reviewed laboratory reports and release them to the sites, CRO

and/or sponsors

9. Assisted with cost estimates and invoice review for studies

02/00 - 12/01 LAB MANAGER/RESEARCH ASSOCIATE, Oregon Health & Sciences

University; Vaccine Gene Therapy Institute; Vaccine Testing Lab, Portland,

OR

10. Projects Coordinated for Research & Development:

BMS-AI424-008, ACTG 341 HIV MAC 101 Study, Acute HIV Seroconvertor,

Beth Israel Hospital TB HIV Study, CMV Peptide Phenotype

development with Corixa and Rhesus Macaque Na ve/Memory Phenotype

Development

11. Management Responsibilities:

Responsible for coordinating the above mentioned activities for

technicians, graduate students and post-doctoral students. Other

responsibilities included interviewing potential new personnel,

hiring, training, employee annual reviews, ordering, billing,

equipment maintenance, inventory management, protocol development

and quality control of reagents

05/95 - 02/00 UT Southwestern Medical Center of Dallas, Pathology

Clinical Trial Reference Immunology & Flow Cytometry Laboratory,

Dallas, TX

05/95 Medical Technologist/Research Associate

01/97 Promoted to Lead Technologist/Research Associate II

01/99 Promoted to Senior Flow Cytometry Specialist/Supervisor

12. Projects Coordinated for Research & Development: BMS-AI424-008,

ACTG-341 HIV MAC 101 Study, Acute HIV Seroconvertor Study,

Dermatology HIV Skin Study, Cyclosporine Drug Study, Immune

Reconstitution Transplant Study and Beth Israel Hospital TB HIV

Study

09/94 - 05/95 HLA Technologist, Methodist Medical Center Transplant

Immunology Laboratory, Dallas, TX

13. Flow Cytometry & Tissue Typing: Responsible for performing Immune

Profiles (CD4, CD8, etc.), Lymphoma Panels, Leukemia Panels and HLA

T and B cell cross-matches and MHC Class I and II tissue typing for

transplant and living-related donor work-ups.

02/93 - 06/94 HLA Technologist, Ochsner Transplant Center

Histocompatibility & Immunogenetics Lab, New Orleans, LA

14. Flow Cytometry & Tissue Typing: Responsible for performing MHC

Class I and II HLA T and B cell cross-matches for both patient and

cadaver samples.

08/92 - 12/92 Clinical Laboratory Scientist, Florida Hospital, Apopka,

FL

15. Responsible for performing laboratory testing and maintaining

quality control measures in the laboratory.

Publications

. Collins, Jr. R.H., Sackler M., Pitcher C.J., Waldrop S.L., Klintmalm

G.B., Jenkins R., and Picker L.J., Immune reconstitution with donor-

derived memory/effector T cells after orthotopic liver transplantation,

Exp. Hematol, 25:147-159, 1997.

. Waldrop S.L. and Pitcher C.J., Peterson D., Maino V.C. and Picker L.J.

Determination of antigen-specific memory/effector CD4+ T cell frequencies

by flow cytometry: Evidence for a novel, antigen-specific homeostatic

mechanism in HIV-associated immunodeficiency, J. Clin. Invest., 99:1739-

1750, 1997.

. Pitcher C.J., Quittner C., Peterson D.M., Connors M., Koup R.A., Maino

V.C., and Picker L.J., HIV-1 specific CD4+ T cells are detectable in most

individuals with active HIV-1 infection, but decline with prolonged viral

suppression, Nature medicine, 5:518-524, 1999.

. A.D. Bitmansour, S.L. Waldrop, Pitcher C.J., E. Khatamzas, F. Kern, V.C.

Maino, and L.J. Picker. Clonotypic Structure of the Human CD4+ Memory T

Cell Response to Cytomegalovirus (CMV). Journal of Immunology: 2001,

167: 1151-1163.

. Maecker H.T., Dunn H.S., Suni M.A., Khatamzas E., Pitcher C.J., Bunde T.,

Persaud N., Trigona W., Tong-Ming Fu, Sinclair E., Bredt B.M., McCune

J.M., Maino V.C., Kern F., Picker L.J., Use of overlapping peptide

mixtures as antigens for cytokine flow cytometry, Journal of Immological

Methods 255 (2001) 27-40.

. Bitmansour A.D., Waldrop S.L., Pitcher C.J., Khatamzas E., Kern F., Maino

V.C., and Picker L.J. Clonotypic Structure of the human CD4+ memory T cell

response to Cytomegalovirus, J. Immunol., 167:1151-1163, 2001.

. Pitcher C.J., Hagen S.I., Walker J.M., Lum R., Mitchell B.L., Maino V.C.,

Axthelm M.K., and Picker L.J. Development and homeostasis of T cell memory

in rhesus macaque, J. Immunol., 168:29-43, 2002.

Presentations

. Hacke W, Kaste M, Bluhmki E, Brozman M, D valos A, Guidetti D, for the

ECASS Investigators*, et al. "Thrombolysis with Alteplase 3 to 4.5 Hours

after Acute Ischemic Stroke" New England Journal of Medicine 359 (2008):

1317-329. presented at VA Med Center -Kansas City, MO to pharmacy staff

and students, October 27, 2008.

. "GERD", presented at Great Oak Pharmacy to pharmacy staff and faculty,

7412P Adv Community, September 30, 2008.

. "BV Virus", luncheon seminar presented at Research Hospital Transplant

Kansas City, MO to transplant staff, 7412P Adv Community, September 17,

2008.

. "LexiscanTM(regadenoson)", presented at Cardinal Health, Kansas City, MO

to pharmacists, June 2008.

. "Baraclude (entecavir)." PHARM 414 Professional Skills Development III.

University of Missouri-Kansas City School of Pharmacy. March 30, 2006.

. "Pharmacy Practice." HA 577 Health Services Administration and Health

Professions. University of Missouri-Kansas City School of Bloch. October

2005.

. "Healthcare Industry" BA 501 Micro and Macro Economics. University of

Missouri-Kansas City School of Bloch. March 2005.

. "The Asthma Care Program" PHARM 101 Professional Skills Development I.

University of Missouri-Kansas City School of Pharmacy. November 2004.

clerkships

Apr 2009 Health Systems

Mid-American Rehabilitation Hospital

Overland Park, Kansas

Preceptor: John Bayless, Pharm.D.

Mar 2009 General Medicine III

Truman Medical Center Hospital Hill, Internal Medicine

Kansas City, Missouri

Preceptor: John Foxworth, Pharm.D.

Jan- Feb 2009 General Medicine II

Family Care Clinic & Multi-specialty INR Clinic

Saint Luke's Hospital

Kansas City, Missouri

Preceptor: Jennifer Santee, Pharm.D.

Nov 2008 Drug Information

UMKC Drug Information Center

Kansas City, Missouri

Preceptor: Pat Bryant, Pharm.D.

Oct 2008 General Medicine IV

Veteran's Affair Medical Center - Kansas City

Kansas City, Missouri

Preceptor: Joshua Howitt, Pharm.D.

Sept 2008 Advanced Community

Great Oak Pharmacy

Kansas City, Missouri

Preceptor: Melissa Osborne, Pharm.D.

July 2008 Elective II

Kmart Pharmacy

Kansas City, Missouri

Preceptor: Tammy Thompson, RPh.

Jun 2008 Elective I - Nuclear Pharmacy

Cardinal Health

Kansas City, Missouri

Preceptor: Marc Wilson, Pharm.D.

Aug 07-Apr 08 Introductory Pharmacy Practice Experience

VA Medical Center Diabetes Clinic

Kansas City, Missouri

Preceptor: Cameron Lindsey, Pharm.D., BCPS

Community Service

2006 Kappa Epsilon Poison Prevention Education

2004 - Present National Camps for Blind Children /Adults (USA),

Winter Park Blind Camp

2002 - Present Uplift, Inc.

Licensure and Accreditation

Kansas Pharmacist License

Missouri Pharmacist License

National Accreditation Certified Histocompatibility Technologist (ABHI)

National Accreditation Medical Technologist (ASCP)

Professional organizations

APhA, Member

American Society of Clinical Pathology, Member

American Board of Histocompatibility and Immunogenetics, Member

Rho Chi, Member

ADDITIONAL CURRICULAR EXPERIENCES

Evidence Based Medicine

Pharmacotherapy utilizing a case-based, problem-solving method

Contact this candidate