Customer Service Security

Luis M. Pena

*** ***** **** **. ******, NJ *****

***********@*****.***

856-***-****

Objective: To obtain a challenging position with a company that will allow me to develop my skills in Computer

Networking and Security.

Skills:

Hardware: Hubs, Switches, Routers, Firewalls, Servers, PCs, Laptops and Printers.

Software: Microsoft Windows XP, Server 2003, 2008 and Microsoft Office.

Networking: Knowledge in installation, configuration and maintenance.

Certification: Working on getting my A+ and Network+ Certifications.

Education:

Anthem Institute Cherry Hill, N.J. Computer Networking

and Security January 2010 August 2010

Employment History:

Davis Group – Security Officer Camden, N.J. March

2008 November 2008

• Provide security for Burlington City School District

• Monitor school grounds

Sears and Roebuck – Lost Prevention Bronx, N.Y. June

2006 February 2008

• Monitor store via undercover floor

• CCTV

• Merchandise

• Inspects store for safety precautions

• Paperwork revision

Burns Security Services Yankee Stadium – Guest Services Bronx, N.Y.

May 2007 February 2008

• Deter and detect problems with fans

• Customer service

• Maintain safety for fans and players

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