Project Manager Engineer
Resume:
Jesse Guerrero
Glendale, CA 91214
*******@*********.***
Objective:
To establish a career with in an organization that provides an opportunity
for future advancement in the Information Technology.
Experience:
1998-2011 Ivy Hill Corporation/MPS Glendale, CA
System Administrator/Operations Specialist
. Provided workstation and end user technical support and training on
hardware and software, phones, voicemail, mobile devices, printers,
network and other related technical issues.
. Monitored and followed up Help Desk tickets and resolutions.
. Performed hardware, software and network troubleshooting, installation,
set-up & maintenance, disaster recovery, installations, upgrades and
security updates.
. Administered and maintained Windows servers, Active Directory, Exchange,
MAC OSX and VMWare ESX, Security, Cisco VoIP Telephone, PBX, FTP, Web,
Blackberry Enterprise, Anti Spam/Anti Virus, Backup Exec, CAD,
Database, and other servers. Setup e-mail accounts on Blackberries,
iPhones and Android smart phones.
. Maintained programs to protect the integrity, confidentiality, and
security of the technology infrastructure and information systems.
. Assisted in reviewing both existing and new applications periodically to
ensure adherence to IT security policies and procedures.
. Coordinated services and repairs with vendors and maintained software and
hardware licenses, documentation of configurations & procedures.
. Assisted in the implementation of system policies & procedures and
performed other related duties as required by management.
1994 - 1998 MCI Worldcom Los Angeles, CA
Regional LAN Administrator/Project Manager
. Project managed LAN installation & automation and the implementation of
system policies in my designated areas of responsibility.
. System analysis, software acceptance testing, requirement studies, end
user support, troubleshooting, and disaster recovery.
. Monitored and coordinated trouble tickets with Enterprise Help desk,
-System Engineers and vendors as point of escalation to improve services.
. Part of team which implemented OS2 migration to Windows environment, roll
out of 250 servers, 400 printers and 8000 laptops & desktops.
. Implemented training, internet/intranet access, secureID cards and
software upgrades resulting in 100% automation of Sales and
Administrative personnel.
1990-1994 MCI Telecommunications Los Angeles, CA
Business Analyst
. Assisted Controller in preparing Income Statements, Balance Sheets,
budgets, billings, Accounts Payable, Accounts Receivable and Bank
Reconciliation Statements, payroll, commissions & bonuses.
Education:
University of the East, Manila, Philippines
Bachelor of Science in Business Administration - Major in Accounting
University of California Los Angeles Continuing Education: Java Programming
California State University Los Angeles Continuing Education: Cobol, Unix,
C++, HTML, JavaScript
NRI Electronics: Microcomputers and Microprocessor
Training/ Skills:
Microsoft Certified Systems Engineer, Microsoft Word, Excel, PowerPoint,
Outlook, Windows 95/2000, NT, XP, Vista, Windows7, DOS, Mac OS, Linux
References:
Available upon request
Contact this candidate