Nathan K. Danso
N.J.07104
Tel: 917-***-****, Email:
*****.******@*****.***
EDUCATION: Pace University, Bachelor of Arts 1996:
Major: Computer Science, Minor: Information
Systems
Executive MBA - Technology Management: New
Jersey Institute of Technology (September, 2008)
Credit Suisse: 7/2008-Dec 2010
Lead Systems Engineer / PM:
. Lead a team of Systems Engineers in the planning and implementation
of End-Of-Life Windows
OS / Hardware migration to the VMWare Virtual Environment for
various Lines of businesses.
. Performed a thorough assessment and analysis of various Business Units
server portfolio to determine their candidacy for virtualization.
. Conducted systems resource utilization analysis and capacity forecast
for potential P2V candidates.
. Conducted virtualization project phase kick-off meetings with
Application development managers, support Teams and systems engineers
in driving the adoption of Virtualization technology solution within
the firm with a high degree of visibility to senior management.
. Project Managed the P2V migration of mission critical servers, working
closely with various stake holders in the discovery and gathering of
systems requirements.
. Worked closely with various Application and Infrastructure Support
Team to develop a comprehensive understanding of critical Technology
Infrastructure Services product offerings and selecting the most
appropriate solution to match the client's requirements within the
virtualization space.
. Provided technical expertise on key Technology initiatives in
Virtualization, Shared Environment, End of Life (OS & HW), and Server
migrations - consolidation, leading to tremendous cost savings in
infrastructure maintenance and total cost of ownership.
. Served as S.M.E. on system outages, problem analysis, incident
resolution and implementation of remedial actions.
. Responsible for identifying and implementing corrective actions to
improve systems performance and reliability on Virtual Machines.
. Thorough knowledge and understanding of Windows 2000/2003 Server
Administration/Design/Support.
. Thorough knowledge and understanding of MS Clustering
Administration/Design.
. Strong knowledge in managing and administration of VMware Environment.
. In-depth Knowledge of using ITIL Framework in supporting and managing
Technology
. Experienced installing, configuring and troubleshooting of SAN
attached Storage Systems utilizing EMC and Clarion.
. Experience supporting and troubleshooting technical issues in a large
and complex environment.
. Proficient in using various Systems monitoring and management tools
such, IBM Director, Compact Insight Manager,Tivoli and NetCool for
server performance, health checks and identifying system bottlenecks..
. Proficient in identifying, isolating and repairing system outages
using various tools to monitor server performance and maximizing
throughput.
. Excellent communication skills and ability to develop and mature
client relationship.
JP Morgan Chase: 11/04-03/08
Vice President: Lead Microsoft Windows Platform Engineer
. Project managed the build-out of mission critical servers for various
lines of business and corporate users.
. Project managed the deployment of Microsoft OS infrastructure security
enhancements and functional patches.
. Conducted project phase kick-off meetings to communicate individual
roles and project expectations.
. Wrote project reports to communicate project progress to sponsor(s) or
steering committee. Develop metrics to gauge and measure the progress
of assigned projects.
. Managed situation events to ensure SLA and IT service continuity as
they relate the various business lines.
. Responsible for reviewing daily operational reports and checklist to
enforce objectives and goals.
. Laison between technology and various Lines of Business to analyze
business requirements and review and produce specifications for any
new or change in technology applications.
. Participates in Incident Management and Problem Management processes
as a resolver accountable for root cause analysis, resolution and
reporting. Provided Subject Matter technical expertise for incident
resolution, problem analysis and implementation of remedial actions.
Identify, suggest and implement corrective actions to improve
performance and system availability.
. Maintained operation, monitoring and integrity of production systems
to meet established standards.
. Performed system Builds, Testing, Implementation and Go Live tasks for
assigned projects impacting the Windows Platform.
. Provided day to day hands on support and administration of Windows
network infrastructure
. Strong understanding of Windows OS architecture and TCP/IP networks.
. Provided technical leadership and expertise to a team of Systems
Engineers.
. Participated in the implementation of new products, review and
contributed to infrastructure design and technology selection.
. Extensive experience in building, supporting and troubleshooting of
mission critical multi tiered Servers.
. Provided level three problem remediation and support for windows
servers.
. In depth understanding of RAID level configuration and optimization
of servers for maximum performance.
. Thorough understanding of Windows registry and tweaking for optimum
performance.
. Strong knowledge in distributed computing technologies including
server hardware platforms, operating systems, server virtualization
technologies, and system management tools.
. Provided technical expertise in troubleshooting issues with
application developers, IIS and Database Team.
. Extensive experience installing, configuring and administration of SQL
and IIS Servers in a Clustered environment.
. Strong knowledge in communications protocols and networking
technology, Cluster Load Balancing, Storage technologies.
. Extensive knowledge in implementation, administration and
troubleshooting of Active Directory Infrastructure.
. Strong knowledge in Project Management Methodology.
Thomson Financial-TradeWeb: 11/02-11/04
Assistant Vice President: Snr. Windows Systems Engineer /Architect
. Responsible for the design, testing, implementation, administration
and troubleshooting of Active Directory Infrastructure.
. Lead the evaluation, testing, engineering and implementation of
infrastructure technologies.
. Built, configured,deployed, supported and maintain Enterprise High End
Servers and Operating Systems.
. Responsible for the daily operation and health of production
environment.
. Installed, configured and administered Microsoft SQL and Windows
Cluster Servers.
. Installed, configured and supported DNS, WINS, and DHCP servers.
. Played key role in building new disaster recovery data center.
. Project managed server moves to new Data Center.
. Designed and implemented windows 2003 network disaster recovery site.
. Developed and implemented automated scripting methodologies for
administering environment and alert managements.
Goldman Sachs & Co. 8/1997 -03/2002
Snr. Microsoft Systems Engineer
. Provided Systems Administration and support for various organizational
units.
. Installed, configured and supported mission critical Back End servers.
. Provided systems and application support on various desktop applications.
. Played an instrumental role in the migration of Novell servers and
porting of legacy applications to Windows 2000 Server Platform.
. Used various scripting tools and disk imaging technology to develop and
automate deployment of Windows 2000 servers and workstations.
. Installed, configured and supported Microsoft Terminal Server Farm in
training centers.
. Worked with a team of Engineers in the installation, configuration and
testing of a highly available Microsoft Cluster Server environment.
. Liaison with various vendors to implement numerous Technology Training
Tools at the GS Training Centers.
Smith Barney, Position: 8/96-7/97
Snr. Microsoft Systems Engineer
. Provided third level server support for various business units in a
mixed protocol environment.
. Responsible for the Installation, configurations and administration of
Novell Servers and Windows NT 40 Servers. Optimized and Fine Tuned
servers for maximum performance and throughput.
. Performed routine upgrades, maintenance and optimization of high
end mission critical servers.
. Extensive troubleshooting experience in Windows NT Servers and TCP/IP
protocol Networks
. Perforned user account and security management on Novell and
Windows
. Performed general administrative tasks, diagnosing and troubleshooting
of Netware, NT and hardware related issues. Installed and configured
numerous production servers for deployment.
. Performed hardware and software hardening of numerous windows 2000
servers for production environment.
Merrill Lynch: 5/93-8/96
Windows Systems Engineer:
. Provided end user support for various trading desk applications.
. Responsible for troubleshooting and resolving, servers and desktop
outages.
. Assisted in the design, testing and implementation of multiple trusts
domain infrastructures between various sites.
. Responsible for the efficient operation of mission critical Windows NT
servers running market data applications and various trading
applications.
. Integrate various market data and mainframe applications on the
desktops.
. Provided hardware support for Compaq, IBM, and Dell, Gateway and HP
computers and printers.
. Managed WINS, DNS and DHCP servers and maintenance of servers.
. Performed daily administration and maintenance of mail servers.
. Performed Mailbox maintenance and monitoring of internet Email
connectivity.
Operating Systems: Microsoft OS and Backend products, UNIX. Citrix
MetaFrame, VMWARE
Hardware: IBM, HP-Compaq and Dell High End Servers., EMC Storage
technologies.
Software: Microsoft Back End Products, VERITAS Netbackup, Symantec
Products.
Reference: Available upon request