Customer Service High School

*** ****** **** *** ( Cary, NC ( *****

919-***-**** ( **.*******@*****.***

Brandon K. penrose

objective

Energetic, experienced professional looking to further my

career in the customer service industry with a company that

offers growth and advancement opportunities which utilize my

experience and interpersonal skills.

SUMMARY OF QUALIFICATIONS

. Proactive leader with refined business acumen and

exemplary people skills. Able to facilitate a team

approach to achieve organizational objectives, increase

productivity and enhance employee morale.

. Quick study, with an ability to easily grasp and put into

application new ideas, concepts, methods, and

technologies. Dedicated, innovative, and self-motivated

team player/builder.

. Exceptional leadership, organizational, oral/written

communication, interpersonal, analytical, and problem

resolution skills. Thriving in both independent and

collaborative work environments.

Work EXPERIENCE

2010 - 2011 W.I.S. International Lowell,

MA

Inventory Control Specialist

. Operate "WISard" mobile scanning devices.

. Scanned and hand counted inventory for multiple

businesses.

. Responsible for accurate in-store merchandise counts.

. Provided assistance to fellow employees as needed.

2008 - 2009 Nordstrom Rack

Danvers, MA

Sales Associate

. Assisted customers with purchases.

. Provided product knowledge, benefits, and relevance to

customers.

. Maintained the organization and cleanliness of the

store.

. Stocked merchandise as needed.

. Provided excellent customer service.

2007 - 2008 The Sweetest Thing S. Hamilton,

MA

Assistant Manager

. Responsible for daily store upkeep.

. Maintained running inventory counts, kept items stocked,

and ordered/back ordered as necessary.

. Assisted in the new hire process, conducted secondary

interviews, and trained new employees on store policy

and procedure.

. Provided customers with information on products,

offering suggestions and up-selling side items.

2006 - 2007 GES - US, Inc.

Lowell, MA

Assembler

. Assisted in the manufacturing of electronic medical

devices.

. General mechanic assembly

education

2010 - 2011 Middlesex Community College

Lowell, MA

Liberal Arts

Business Management

2001 - 2002 Beverly High School

Beverly, MA

High School Diploma

Extracurricular activities

Active participant in local church functions.

Assisted with and participated in Masonic fundraisers.

Active member of Freemasonry

REFERENCES

Jackie Herdeg

(978) 998 - 1118

Mindy Brickman-Luke

(781) 401 - 0407

Sarah Andre

(919) 244 - 3779

Veronda Bellamy

(919) 803 - 5173

Contact this candidate