Lena M. Webb
Chicago, IL 60623
Phone:
773-***-**** Cell: 773-***-****
Email: *********@*******.***
QUALIFICATIONS:
. Work well with/without supervision
. Able to multi-task in a fast paced environment
. Ability to prioritize and remain focused on the essence of an issue
. Excellent with customer support services
. Skilled at learning new concepts quickly while working well under
pressure
EXPERIENCE:
11/09-Present Elmhurst Memorial Hospital - Cancer Center
Elmhurst, IL
Lead Medical Secretary
. Lead front desk Secretary for four radiation oncologist, one
interventional radiologist, and two infectious disease physicians
. Greet patients with a smile and assist all visitors and staff daily
. Responsible for scheduling patients for consults, Ct Simulations,
Infusion Procedures, Clinic visits and Follow-up appointments
. Proficient in the use of Meditech and Aria for scheduling and
inputting orders
. Request all insurance referrals for radiation treatments and clinic
visits
. Responsible for preparing and maintaining charts with reports for
clinical staff
. In charge of opening the office and preparing the center for daily
patient care
. Volunteered for several cancer patient activities
6/07-3/08 Office Team Staffing (The Women's Treatment Center,
Northwestern OB-Gyne, PCC Health Center)
Medical Receptionist/Health Information Technician
Chicago, IL
. Worked in a variety of physician offices
. Entered demographic data for registering patients
. Verify insurance and collect co-pays
. Process release of information of patient records from other clinics
and hospitals
. Scheduled inpatient and outpatient appointments
. Used IDX and Medical Manager software to log in /out patient charts
5/04-5/07 Our Lady of the Resurrection Hospital
Chicago, IL
Unit Secretary (Extended Care Unit/Rehab Unit)
. Assisted staff in the reception area, answered multi-line telephone
system
. Directed visitors to appropriate areas throughout the Unit
. Transcribed all Physician orders and placed orders in via Citrix
software
. Responsible for taking inventory and ordering supplies for the unit
. Processed all the admitting / discharge orders for all patients on the
unit
. Trained new hires on clerical and hospital policies
EDUCATION:
August 2010-Present Malcolm X College General Studies
Chicago, IL
November 2003 College of Office Technology Medical Office Assistant
Certificate Chicago, IL
June 1992 Percy L. Julian High School Diploma
Chicago, IL