Administrative Assistant Sales

Karen Kracht

*** ********* ****, ***** **** TX 78613 *******@******.**.*** (512)

***-**** (cell)

Work Experience:

Lutheran Social Services of the South, Austin TX

Administrative Assistant March 2009 - March 2011

Provided administrative support for the Agency Advancement Department.

Responsibilities included:

. Entry and tracking of donations in Raisers Edge database.

. Creation and management of event websites for all LSS fundraisers,

including on-line fundraising and giving modules for 15 events.

. Established best practices for e-mail campaigns. Managed content and

mailing lists for mass e-mails.

. Created new multi-page websites for Trinity Charter Schools and LSS

Adoption Services. Provided other website maintenance as requested.

3M, Austin TX

Administrative Assistant September 2001 - December 2008

Provided sales and administrative support for remote staff including 5

regional managers and 45 sales representatives in the Traffic Safety

Systems Division. Responsibilities included:

. Development of presentations, proposals and sales material.

Initiated, designed and implemented direct mail programs for limited

regional marketing programs.

. Seibel Customer Relationship Management database management and first

level technical support.

3M, Austin TX

Market Development Administrator July 2000 - September 2001

Launched 3M Order Center, a B2B e-commerce site, as part of a corporate

pilot program. Responsibilities centered on the development and launch of

the e-commerce website. Project was transferred to another division during

restructuring.

. Develop and ensure program compliance with business rules and

requirements. Maintain priority listing of program enhancements.

. Developed marketing and training resources.

. Established and maintained an electronic product catalog.

. Reviewed business practices to coordinate order servicing.

3M, Austin TX

Advanced Secretary August 1999 - July 2000

Provided clerical support for four people in Electronic Specialty Markets

and Interconnect Solutions Customer Service/Marketing. Responsibilities

included:

. General clerical assignments which included development of PowerPoint

presentations.

. Analysis of statistical data relating to sales tracking, literature

fulfillment and sales samples.

City of Chico, Chico CA

Administrative Secretary February 1995 - June 1999

Provided support for the Planning Commission of the City of Chico, which

included aspects of every proposal considered by the Commission.

Responsibilities included:

. Prepared and published public notices according to legal standards,

including Commission agendas. Attended all Planning Commission

meetings to prepare meeting minutes.

. Established a Community Development Department website, providing

public access online to resource documents, application forms, Public

Hearing notices, Commission agendas and minutes.

. Responded to general public and media inquiries relating to

Commission.

Education:

BA, Communications, Thomas Edison State College, Trenton, NJ. July 2002.

Major Coursework in Public Relations, California State University,

Chico CA

Skills/Training:

Project Management Statistical Analysis

Six Sigma, Green Belt Business Objects

Adobe Acrobat and Photoshop MS Office, including Access and Project

Blackbaud NetCommunity and Raisers Edge

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