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Administrative Assistant Sales

Cedar Park, Texas, 78613, United States
March 25, 2011

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Karen Kracht

*** ********* ****, ***** **** TX 78613 (512)

***-**** (cell)

Work Experience:

Lutheran Social Services of the South, Austin TX

Administrative Assistant March 2009 - March 2011

Provided administrative support for the Agency Advancement Department.

Responsibilities included:

. Entry and tracking of donations in Raisers Edge database.

. Creation and management of event websites for all LSS fundraisers,

including on-line fundraising and giving modules for 15 events.

. Established best practices for e-mail campaigns. Managed content and

mailing lists for mass e-mails.

. Created new multi-page websites for Trinity Charter Schools and LSS

Adoption Services. Provided other website maintenance as requested.

3M, Austin TX

Administrative Assistant September 2001 - December 2008

Provided sales and administrative support for remote staff including 5

regional managers and 45 sales representatives in the Traffic Safety

Systems Division. Responsibilities included:

. Development of presentations, proposals and sales material.

Initiated, designed and implemented direct mail programs for limited

regional marketing programs.

. Seibel Customer Relationship Management database management and first

level technical support.

3M, Austin TX

Market Development Administrator July 2000 - September 2001

Launched 3M Order Center, a B2B e-commerce site, as part of a corporate

pilot program. Responsibilities centered on the development and launch of

the e-commerce website. Project was transferred to another division during


. Develop and ensure program compliance with business rules and

requirements. Maintain priority listing of program enhancements.

. Developed marketing and training resources.

. Established and maintained an electronic product catalog.

. Reviewed business practices to coordinate order servicing.

3M, Austin TX

Advanced Secretary August 1999 - July 2000

Provided clerical support for four people in Electronic Specialty Markets

and Interconnect Solutions Customer Service/Marketing. Responsibilities


. General clerical assignments which included development of PowerPoint


. Analysis of statistical data relating to sales tracking, literature

fulfillment and sales samples.

City of Chico, Chico CA

Administrative Secretary February 1995 - June 1999

Provided support for the Planning Commission of the City of Chico, which

included aspects of every proposal considered by the Commission.

Responsibilities included:

. Prepared and published public notices according to legal standards,

including Commission agendas. Attended all Planning Commission

meetings to prepare meeting minutes.

. Established a Community Development Department website, providing

public access online to resource documents, application forms, Public

Hearing notices, Commission agendas and minutes.

. Responded to general public and media inquiries relating to



BA, Communications, Thomas Edison State College, Trenton, NJ. July 2002.

Major Coursework in Public Relations, California State University,

Chico CA


Project Management Statistical Analysis

Six Sigma, Green Belt Business Objects

Adobe Acrobat and Photoshop MS Office, including Access and Project

Blackbaud NetCommunity and Raisers Edge

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