Sales Representative Customer Service
Resume:
MARINA K. HEILMEIER, R.H.I.T.
The Colony, TX 75056
**********@*****.***
OBJECTIVE
To obtain a professional position that will utilize my knowledge, skills
and experience to their fullest.
SKILLS AND ABILITIES
Proficient use of various medical software systems including 3M, Quadra-Med
and Quantim encoders; Sovera and Invision scanning software; Meditech and
Softmed operating systems. Non-medical software includes Microsoft Word,
Excel, Office and Lotus. Office equipment I am familiar with and able to
use: adding machines, faxes, copiers, dictaphone machines, adding machines
and others.
EDUCATION
Associate of Allied Sciences: 1993
Roane State Community College
Major: Registered Health Information Management Technician
EMPLOYMENT
2008: Administrative Assistant Brain Injury Association of
Tennessee
Tasks included: Organizing filing system, setting up Excel spreadsheets
for various programs,data entry. filing all resource materials, assisting
the Director and the Service Coordinator in their daily duties, answering
phones and assisting clients. Applications used are Microsoft Excel
spreadsheets and Vista software.
2005-2006: Coder III
North Florida Regional Medical Center
Tasks included: Coding of inpatient charts for all insurances including
Medicare and Medicaid with accurate DRG assignment. Abstracting charts.
Consulting with physicians.
2004: Reimbursement Specialist II
Erlanger Health System
Coding emergency department, outpatient surgery and concurrent inpatient
records in a level 4 trauma facility including assigning ICD-9-CM, CPT-4
and HCPCS codes with a diverse case mix. Collaborating with other
departments by means of LMRP referrals for compliance of documentation and
codes assigned by other departments. Assisting with core measure reviews
and charge master updating, physician queries and attending educational
seminars.
2002-2003: Emergency Room Coder
University of Medical and Dental of New Jersey
Coding emergency department charts in a state trauma facility with a
diverse case mix. Determining and assigning correct ICD-9-CM, CPT-4, HCPCS
codes per coding, governmental and 3rd party insurance guidelines, policies
and procedures. Other tasks included: increasing proficiency of coding
guidelines, APC assignment, HIPPA, continuity and integrity of chart
information. Abstracting, and collaborating with other departments;
including physician queries, case management, analysis and the scanning
departments.
1997-1998: Claims Analyst
Alliance Blue Cross/Blue Shield of Missouri
Analyzing chart information. Entering inpatient and outpatient medical
claims, including ICD-9-CM and CPT-4 codes, personal information and
insurance information for claim reimbursement purposes.
1994-1994 CoderII
Sparks Regional Medical Center
I was responsible for coding inpatient and outpatient surgery charts for
Medicare and other third party insurance carriers, with correct DRG
assignment. Abstracting and chart analysis. Use of Medicus software.
1993-1994 Inpatient/DRG Coder
Missouri Delta Medical Center
Tasks included: the proper coding of inpatient Medicare charts with DRG
assignment, abstracting and analysis of chart content, collaboration with
other departments for continuity and integrity of chart content, including
being a member of the hospital utilization review committee and meetings
with the hospital pathologist as well as other physicians. In addition I
was responsible for attending meetings of the Missouri Peer Review
Organization to increase my knowledge of compliance, case management, core
measures and compliance of documentation standards, which assisted in
coding, abstracting and analysis of the chart as well as placing my main
focus on quality of the chart and its content. Other duties included
assisting in compilation of statistical information and light filing.
1993. Outpatient/E.R. Coder
University of Tennessee Hospital
I was responsible for assigning correct ICD-9-CM and CPT-4 codes for
outpatient and E.R. charts.
1986-1987 Certified Nurse Tech
Country Place Nursing Home
Duties included personal care and assistance to residents, which included
activities of daily living, hygiene, of residents in a clinical setting.
Customer Service/ Sales Representative - fifteen years in the restaurant
industry. I have worked for several different restaurants. I have been
employed as a waitress, cashier and as a member of the line personnel. I
have worked for individually owned restaurants as well as restaurant
corporations/chains, such as Waffle House, McDonald's, Taco Bell and
others.
Marketing/Advertising- Two years experience in the marketing industry as a
sales representative and an office manger, mainly telemarketing and also as
an assistant manager of a retail chain.
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