Dezmond M Scotton
**** **** ******** **** *** ***4 682-***-**** (c)
Roanoke, TX 76262 **********@*****.***
Objective: Customer Service / Operations position
Summary of Qualifications
Rate Negotiations
Brokerage and Asset experience
Proficient with Internet Truckstop, Transcore 360, Dr. Dispatch, Quick Books, Word, Excel
Experience in customer service
Outstanding communication and speaking skills
Dependable and dedicated
Responsible and organized
Strong work ethic and self-starter
Field Experience
BSG Resources / Micro Logistics Arlington, TX
Brokerage Operations/ Asset operation June 2013-September 2014
Dispatch operations, customer service for asset and non-asset operations
Book truck shipments and routes
Find carriers and negotiate rates for customer loads
Accept loads from customer, enter into system, rate shipments
Track and trace of all in transit loads & trucks
Update system and customer with POD
Handle driver and load issues monitor HOS
Landstar Ranger, GAD Agency Grand Prairie, TX
Brokerage Operations June 2012- June 2013
Dispatch operations, customer service
Find carriers and negotiate rates for customer loads
Accept loads from customer, enter into system, rate shipments
Track and trace of all in transit loads
Update system and customer with POD
VSS CARRIER Carrollton, TX
Driver Manager July 2011-June 2012
Track and trace 150 truck daily
Dispatch drivers for pickups and set up deliveries
Handle driver and load issues monitor HOS
Booked loads for open trucks over the weekend
Grassland Trucking Roanoke, TX
Dispatcher March 2010-July 2011
Dispatch drivers for pickups and set up deliveries
Handle driver and load issues
Setup comchecks and fuel advances
Book loads and route trucks
Education
North Central Texas College Denton, TX
Non-degree seeking – Core Requirements 2011-2012
Alpha Omega Academy Springfield, MO
High School Class of ‘06
GED State of Texas
2011
References Available Upon Request