Customer Service Sales Representative

Jessica Kirby

**** ********* ******

Jonesboro, AR 72401

870-***-**** ***********@*****.***

CAREER FOCUS

I am seeking a Pharmaceutical Sales position that would allow me to utilize

my experience and customer relationships to create integrated strategies to

positively impact patient lives while growing and developing the business.

KEY QUALIFICATIONS

. Excellent customer service ability developed through years of experience.

. Proficient in determining the needs and preferences of each individual

client in order to meet and exceed their expectations as well as grow the

business.

. Outstanding communication skills; Articulate in person and writing.

. Highly organized; Able to prioritize time and projects for efficiency.

. Proven client service skills; Exposed to industry leading winning

practices.

. Adaptable to many situations; Highly motivated and able to work

efficiently and productively alone as well as part of a team.

. Computer skills include: Windows, Excel, Power Point, Internet

navigation, and Microsoft.

EDUCATION

BS, Radiologic Sciences, Emphasis in Management, Arkansas State University,

Jonesboro, 2001

Maintained a 3.5 GPA in upper classes

Coursework Highlights: Organizational Management, Business Communications,

Human Resource Management, Team Building and Leadership

AAS, Radiologic Sciences, Arkansas State University, Jonesboro AR, 2001

EXPERIENCE HIGHLIGHTS

GLAXOSMITHKLINE, Jonesboro AR 2003 - June 2010

Senior Sales Representative

. Winner's Circle Diamond tier award 2004.

. Ranked 1 out of 25 in the region 2004.

. Ranked 17 out of 594 in the nation for the year 2004.

. 23.5% change for Advair in the 4th Quarter 2004.

. Ranked 1 out of 25 for Advair Step it Up program 2005.

. Regional awards for rank 1 in volume % change Advair, Imitrex, and

Flonase 2005.

. Ranked 7 out of 24 in the region 2005.

. Ranked 234 out 602 in the nation 2005.

. Ranked 12 out of 25 in the region 2006.

. Ranked 265 out of 580 in the region 2006. (Lost Medicaid coverage in

June 06 with volume % change based year on year).

Jessica Kirby Page Two

GLAXOSMITHKLINE (Continued)

. 191% of target achieved for the spring quarter 2006.

. Received award for the most Value of Medicine programs conducted 2nd

quarter 2008.

. Ranked 5 out of 32 for spring quarter 2008.

. Ranked number 3 in the nation for Value of Medicine Programs.

. Winner circle Ruby Elite award 2009.

. Ranked in the top 20% of the nation 2009.

ST BERNARD'S REGIONAL MEDICAL CENTER, Jonesboro AR 2001 - 2003

Radiologic Technologist

. Interacting with the physicians, nurses, patients, and other hospital

personnel on a regular basis to insure patient comfort and satisfaction.

. Working in various areas within the Radiology Department.

. Working with various Physicians in the Operating Room and Emergency

Department.

. Assisted Radiologist with various procedures such as Lumbar Punctures,

Myelograms, and Arteriograms.

. Charge Tech - supervising 5 to 10 employees when necessary.

Contact this candidate