Customer Service Representative

Location:

Posted:

March 19, 2011

Amanda L. Anderson

Email: **************@*****.***

Administrative Assistant: Organized, motivated, self-starter seeking a

position on a team within a company or organization. Proficient knowledge

of Microsoft Office suite, Adobe software, and some exposure to

DreamWeaver. Holds a valid T.W.I.C. card, passed safety training at Houston

Area Safety Council.

Educational Accomplishments

University of Houston - Clear Lake

[pic] B.A. in Communication; 3.0 GPA; Closely related course work:

Computer Imaging Project Management

Integrated Marketing Desktop Publishing

Gathering Information Public Speaking

Editing Marketing

Social Media Structure Photography

Mass Media and Society General Business

Professional Experience

[pic] Paid summer internship at Vopak Terminal Deer Park, Texas taking the

lead on communication projects, quickly learned processes in human

resources and re-organized the Human Resources filing system of over 200

employees in 2 weeks. Scheduled meetings, and made arrangements for

corporate events. (June 26, 2010 - October 1, 2010.)

[pic] Sears & Roebuck; Customer Service Representative, Beaumont, TX.

(10/15/05 - 12/23/05).

Initiated rapport with potential customers, clearly explained and procured

credit applications for the company, successfully completed sales, worked

competitively with other representatives, managed company finances on a

small level.

[pic] Coach House Gifts; Customer Service Representative, Beaumont, TX.

(08/03/05 - 10/05/05).

Design leader in store displays and graphic advertisements, clearly

explained and procured credit applications for the company, completed

sales, managed some finances, took a leadership role during clean-up

after Hurricane Rita.

Achievements

[pic] Used desktop publishing skills to create tri-fold brochures, posters,

and postcards to boost team morale during service initiative.

[pic] Served on the Editorial Staff of the University Magazine, the

Bayoushpere, published fall of 2010. Event photographer and reporter

for the University Newspaper, The Signal.