Customer Service Administrative Assistant

Dayvette Castillo

(***) *** - ****

** ****** ****** #*

Boston, Massachusetts 02124

*****@*******.***

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__ Objectives

To obtain a position within a growth-oriented company that offers

challenging responsibilities and the potential for advancement. I am

seeking qualitative experiences that I will be able to utilize in my

career.

Education

03/08-12/09 College Bound Dorchester Dorchester,

MA

General Equivalency Diploma/College Prep

. Certificate Received

Experience

08/10 - Present Filene's Basement

Boston, MA

Sales Associate/Customer Service Representative

. Handling all customer request and inquiries

. Responsible for handling monetary/credit transactions

. Stocking and placing inventory in appropriate locations

. Assisting customers with various clothing selections

06/10 - 08/10 Holland Elementary School

Dorchester, MA

Early Educational Instructor

. Managed the day to day activities of pre school

children

. Assisted staff in creating student curriculum

. Interacted with students to maximize learning

experience

. Communicating obstacles in children's development

with parents

. Mentored and guided students in developing sound

learning habits

08/09 - 12/09 Harvard Pilgrim Health Care Foundation

Wellesley, MA

Administrative Assistant (Intern)

. Typed memos, correspondence, reports, and prioritized

client information

. Addressed and resolved client concerns

. Maintained professional atmosphere to ensure client

satisfaction

. Scheduled client and staff appointments on computerized

system

Skills

Type 40 WPM, Intermediate knowledge of Microsoft Office Applications

References Furnished Upon Request

Admin

2

Admin

2

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