Customer Service Insurance

Location:

Posted:

March 19, 2011

Sammie E. Kenty III

************@*****.***

Objective To obtain a responsible position in a company where my experienc

accomplishments,

and proficiency will allow me the opportunity for growth into

management

Experience November 2009-June 2010 Ryla Services, Atlanta, GA

Active Enrollment Rep(Insurance)

• Assist customers in the selection of open enrollment prod

• Enroll customers in their selected insurance products.

• Service customers on their past and current insurance opti

January 2008-October 2008 Wells Fargo Mortgage/Talent

Loss Mitigation Negotiator

• Assist in short sale of properties submitted for foreclosure

• Negotiated payoffs with investors such as Fannie Mae to

• Process titlework, appraisal information, and income veri

June 2007-December 2008 GE Money/Kelly Services, Ch

Credit Services Representative

• Handled customer’s issues via phone/web for Belk credit

• Performed credit line increases per customer requests.

• Provided customer care services to provide account retent

February 2005-April 2007 Wells Fargo Mortgage/Talent

Mortgage Loan Processor

• Process title work, appraisals, and subordinations for on c

• Resolve title vesting issues, judgement liens, and lien reco

• Maintain customer service with customers to insure timel

•

Education 1994-1999 Johnson C. Smith University

• Banking and Finance

•