Customer Service Office
Resume:
Tiffany Lee Weathersby
***** ********* **** **., ***********, TX 77546
***********@******.***
Versatile, energetic individual with proven polite, amiable customer relations experience in fast paced,
Objective
high volume environments. Eager to take on new challenges and the opportunity to prove myself through
hard work and dedication.
Dr. Gordon Sack MD Family Medicine 06 2013
Experience
2014
Internship
• Shadow the Front Desk/Office Manager.
• Learn the aspects of how to run a doctor’s office such as, reception duties, greet
patients and visitors, assist patients with check in, answer phones, and take
messages. Schedule appointments for established or new patients, filing patients
medical records, referrals, verify next day appointments, accommodate walk ins.
• Verify patient insurance co pays, process patient payments, provide operational
support, and maintain integrity of medical records.
Victoria’s Secret 04/2011
Present
Visual Tech Supervisor/Customer Service Representative
• Work closely with management to ensure all aspects of the store are being run in an
efficient and effective manner. In constant communication with Marketing to plan,
design, and execute floor sets and any marketing and visual elements throughout
the store.
• Answer phones, order marketing and visual elements as needed for the store, assist
customers in any way possible to ensure a successful sale.
• Attend Visual Labs to learn new standards and company policies concerning the
presentation of merchandise.
Home Source 06/2008 –
12/2009
Office Assistant
• Customer service, receptionist, and clerical duties including answering phones,
copying, faxing, maintaining supplies, and filing customer’s sales documents.
• Responsible for the timely collection and distribution of the staff’s mail and
packages.
• Schedule conference areas and ensure the needed materials including catering
requests are present for each meeting.
San Jacinto College South Campus 09/2008 –
02/2009
Clerk I / Teacher's Aid
• Assist professors by grading assignments, answering student's questions, and
administering tests while supervising students and enforcing college rules.
• Responsible for the timely collection and distribution of the faculty and staff’s mail
and packages.
• Clerical and receptionist duties including answering phone calls, transcribing and
delivering messages, filing, scanning, copying, and stocking supplies to ensure that
all faculty and staff are accommodated.
Affiliated Spartan Insurance 02/2007 –
02/2008
Receptionist / Office Assistant
• Efficiently manage the front office by professionally answering and routing multi
line phones, copying, scanning, faxing, stocking office supplies and break rooms,
and filing all client's claims and policy documents.
• Ensure the timely preparation and distribution of client's billing statements and
notices on a daily basis.
• Accept incoming office deliveries and precisely sort and deliver packages to the
correct recipients as needed.
US Career Institute 04/2012 –
Education
06/2013
Medical and Billing Specialists Certificate.
•
Clear Brook High School 08/2000 –
05/2004
• Participated in the nationally recognized student organization, FFA.
• A member of the Dance Club, which taught me the importance of team work
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