Customer Service Cover Letter
Resume:
Christalle Toombs
PO Box ***
Seffner, Fl *****
**************@***.***
WORK EXPERIENCE
STAFFING RESOURCE GROUP (Medco Health Solutions) November 2010 – Present
Pharmacy Technician
• Reads and Interprets prescriptions for all adjunct and single medications, determine proper amount
and counts, affixes proper label; and records required data on pharmacy’s copy of
prescription/order, after final check of a pharmacist.
• Enter all patient information, verify physician information, create poly-scripts for multiple medications
on one prescription; notify physician or patient for additional information if needed.
• Post all payments, reimbursements and co-pays to each account.
ADECCO TEMPORARY SERVICES December 2008 – October 2010
Customer Service – Data Entry (New York Life Insurance Co)
• Answer incoming calls from customers for life insurance and membership for AARP
• Calculate numbers using simple arithmetic skills
• Process and research health information given by customer
• Enter member payment checks in cash entry process, research and verify addresses and accounting
information
CLERK OF THE CIRCUIT COURT September 1988 – May 2008
Clerk III, (Manager), Clerk II, Court Clerk II, Court Clerk I
• Accounts Receivable, Accounts Payable, Clerk in court proceedings, reinstated Civilians Driving
Privileges when suspended. Troubleshoot all problems with FACC (Florida Association of Court
Clerks), Front counter customer Service. Manager – over all related areas for 10 years of my
service.
EDUCATION:
HILLSBOROUGH COMMUNITY COLLEGE May 1996
Major: Bail Bonds Agent GPA 3.28
TAMPA BAY VOCATIONAL TECHNICAL SENIOR HIGH SCHOOL June 1987
High School Diploma, GPA 3.24
RECEIVED CERTIFICATION IN: Microsoft Office Word 2003, Microsoft Office Excel 2003, and Microsoft Office
PowerPoint® 2003. – Microsoft Office Systems Pass Port Program 2009
Registered STATE of FLORIDA Pharmacy Technician – License No. RPT 35800, Control No. 28423
expires – December 31, 2012.
SPECIALIZED SKILLS:
Typing - 90 WPM., with 100 percent accuracy
Computer Skills - Lotus 123, Spreadsheets, Microsoft 95-2007;
COBOL III, WordPerfect 4.0-9, Quattro Pro, Excel,
Corel, Dos 4.0, GroupWise, Outlook, Banner,
Kovax, Legato, Webxtender, Q-matic number
rotator, Spool-View 32
REFERENCES :
Available upon request
CHRISTALLE TOOMBS
PO Box 438
Seffner, Florida 33583
Hiring Managers,
My purpose in writing this cover letter is to apply for any open positions that show how my skill set will contribute to
your company on a day to day basis. I have served in this similar position for over a year, and enjoy working in a
Pharmacy environment. I will guarantee that I am able to ensure the smooth and efficient handling of information,
performing other duties that are assigned to me, and completing each task given to me completely for your company now
and in the future.
I would be happy to interview with you about becoming a staff member for your company. I can
be reached at 813-***-****. Thanks so much for considering me and for reading my cover letter.
Sincerely,
Christalle Toombs
Enc: resume and cover letter
Contact this candidate