Social Services/Case Manager
Resume:
Ashley Jackson, BSW
**** ********** ***** *********:
Lithonia, Georgia 30038 Email:
*************@*****.***
Objective: Experienced Social Services and Child Welfare Professional
seeking a challenging and varied position that will enable me to capitalize
on my professional experience, with opportunities for professional and
personal growth.
Education: Clark Atlanta University, Atlanta GA
(Pending) May 2015
Whitney M. Young Jr., School of Social Work
Candidate for Master of Social Work
Savannah State University, Savannah GA May
2014
Bachelor of Social Work, Cum Laude
Related Experience:
Fulton Co. Division of Family and Child
Services August 2014 -
September 2014
Position: Social Services Case Manager
. Conduct face to face interviews to identify children and
families immediate needs
. Conduct home visits upon intake to investigate child
abuse and neglect allegations to determines child's
safety
. Provide case management to clients in assisting them in
managing their daily lives
. Monitor clients actions and provide high level of
service through consistent communication and proactive
follow-up
. Provide families with resources to enhance their well-
being
. Handle client relationship management functions, which
included promoting enduring relationships with diverse
clientele.
. Complete documentation through SHINES database
. Help clients cope with issues
. Ability to adapt my tone, language and style for
different clients and situations
. Ability to remain calm when dealing with emotional,
difficult or distressed clients.
Chatham Co. Department of Family and Child
Services August 2013 - May 2014
Position: Social Services Case Manager
Intern
. Identify children and families immediate needs
. Provide families with resources
. Make collateral calls to do follow-ups on clients
. File, fax, fill-out paper work
. Assist with home visits upon intake
. Shadow case managers/ social workers
. Assist people in managing their daily lives
. Help clients cope with issues
Savannah State Bostic Hall Work Study
October 2012- January 2013
Position: Residential Assistant
. Resolved conflict
. Assisted residents in checking in/ checking out visitors
. Filed paper work and input computer information
. Enforced dormitory to ensure rules were being followed
Frank Callen Boys and Girls Club April 2012-
May 2014 Position: After-school Program Volunteer
. Monitor students behavior
. Tutored students
. Enforced company rules and regulations
Leadership
Experience: Delta Sigma Theta Sorority, Inc April
2012- Present
. Promotes interaction through forums, meetings and other
mediums for the exchange of information and engages in
cooperative programming and initiatives through various
activities and functions.
. Focus on service to the communities we serve.
. Promotes community awareness and action through
educational, economic, and cultural service activities.
Community
Services:
. Youth at Risk Conference Volunteer Annually - 2012
. VA Stand-Down - 2012-2013
. Second Harvest Food Bank - 2012-2013
. Salvation Army - 2012-2013
. Boys and Girls Club- 2012-2014
. Assisted in major clean-up projects with the City of Macon
. Volunteered in the Eastview Nursing Home in Macon Georgia
. Volunteered as a tutor/mentor in the local High School
Skills: Computer
. Efficient with the following software packages and
operating systems: Windows 98 & Window 2003, Window 2007,
Apple, Microsoft Word, PowerPoint, and Excel.
Expertise
. Organize data effectively
. Excellent oral and written communication
. Good interpersonal skills
. Interviewing skills
Professional References are available upon request
Contact this candidate