DALE R. RAAB

***** **** ****

Home: 812-***-**** Milan, Ind 47031 Email:

abhotx@r.postjobfree.com

SUMMARY

Experienced Field Engineer with expertise in setup, and testing of computer

based systems. Goal oriented with a track record of completing projects on

time. Strong analytical and problem-solving skills. A natural leader and

effective communicator who facilitates success, commitment and teamwork.

PROFESSIONAL EXPERIENCE

FTW Technologies, Moores Hill, IN 2010-

Present

Field Service Representative

Responsible for providing integration and support for the Movement Tracking

System (MTS).

. Responsible for providing two-way text messaging and position

reporting between mobile and fixed assets.

. Responsible for maintaining accurate testing and documentation of

Movement Tracking System (MTS) for the US military.

. Performed troubleshooting, installation and repair of MTS system.

. Responsible for strict guidelines and accountability for secret

communication equipment.

. Installation, upgrades and performance verification of software on

Military Rugged Tablet with crypto security.

Hill-Rom IT Solutions (MW DIVISION), Batesville, IN 2003-

2009

Hill-Rom is a $1.5 billion company and leading worldwide manufacturer and

provider of medical technologies and related services for the healthcare

industry.

Field Engineer

Responsible for providing advanced IT support, project management and

implementation support, network design and topology, network integration as

well as service, and support of existing Hill-Rom IT Solutions' products.

. Possess expertise in client/server networking environments, experience

with hardware vendors and a strong understanding of networking

concepts, TCP/IP, OSI Model, Microsoft Windows Suite, SQL, managed

switches ( Bay, Netgear, etc), VOIP, network security, etc

. Experienced with Telephony (PBX/VOIP), Middleware (Rhapsody, etc.)

. Participated in development of system layout and design to meet

customer configuration requirements.

. Extensive experience handling multiple projects with limited

supervision and working in a small team environment.

. Experienced with enterprise level hardware (Server/Client OS, RAID)

. Actively participated as team member resolving technical support

issues and troubleshooting to resolution. Networking (TCP/IP, Routing

and Switching, Security).

CHRIST HOSPITAL, Cincinnati, Ohio 1988-2000

Bio-Medical Equipment Technician

Responsible for installation, repair and maintaining medical related

equipment according to AAMI standards.

. Over 12 years of Solid Biomedical Engineering Experience.

. In-depth knowledge of the use principles of science, mathematics and

bioengineering to design, implement, and evaluate hardware and software

solutions to bioengineering problems.

. Immense flexibility handling a variety of tasks and shift priorities

simultaneously.

. Great ability to perform multi-task and meet deadlines.

. Proficiency in using and servicing PC's, oscilloscopes, function

generators, and electrical pulse Stimulators, volt-amp meters, signal test

generators, power supplies, counters, etc.

. Proven ability to use applied research and problem-solving skills to

support learning as well as lifelong personal and professional

development.

. Great inter-personal skills; and comfortable working effectively both

independently and in a team environment.

. Excellent understanding of the regulatory requirements that govern

development of medical products as well as their use in the health care

environment.

EDUCATION

AS Bio-medical Engineering, AS Laser Electro-Optic Engineering

Cincinnati State and Technical College, Cincinnati,Ohio

TECHNICAL ADDENDUM

OS/Environments:

Windows 9x,NT, OS/2, 2000, XP, PC-DOS, UNIX, Microsoft 2000 and 2003

server, Windows Vista, Win 7

Networking: LAN: Ethernet, OSI, modems, routers, switches, Remote Access

Server, Ultra VNC, Remote Desktop, VPN, T1s; Protocols: TCP/IP, RDP,.

Software:

MS Office (Word, Excel, Access, PowerPoint), WordPerfect Office, Lotus

Notes, AutoCAD, Crystal reporting.

Hardware:

HP,IBM, Eclipse servers; HP,IBM, Eclipse clients.

Contact this candidate