Customer Service Sales
Resume:
Doonabel Ternian
408-***-**** ************@*****.***
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Objective Seeking a position where I am able to utilize my skills as well
as grow to obtain advancement .
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Skills -Pharmacy terminology, abbreviations, and symbols -Telephone
etiquette
-Knowledge of trade and generic pharmaceutical names -Pharmacy Calculations
-Parenteral admixture and compounding procedures -Aseptic technique
-Transcription of Physician Orders -Communication skills
-Packaging and labeling techniques -Customer Service
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Experience Pharmacy Technician externship
10/2010-12/2010 240Hrs. Kaiser Permanente, San Jose, CA
-Packaging and labeling -Customer Service
-Compounding -Pharmacy Calculations
-Stocking of OTC products
Sales and Service Specialist
08/2006-05/2009 Bank Of America, Cupertino, CA
Provide customer service, sales and performing teller transactions.
Promote sales of credit and loan services and completing credit and loan
documents; Demonstrated leadership and assertiveness.
Establish relationships with customers and potential customers to achieve
team sales goals.
Store Manager/ Marketing Associate
09/2004-06/2006 Glass Depot, San Jose, CA
Accountable for all aspects of the office management such as; managing
staff, hiring, staff training. Responsible for advertising, sales and
market analysis.
Branch Manager
12/2002-09/2004 Advance America, San Jose, CA
Responsible for maintaining checks and exceeding revenue growth while
providing leadership. Provided exceptional Customer Service.
Created and executed marketing strategies through research and market
analysis. Responsible for collections, staffing, and banking, controlled
payroll costs and budget costs.
Executed procedures such as: opening and closing the branch, banking,
collections, audits, and all other company policies.
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Education
08/09- 12/10, Carrington College San Jose, CA
Pharmacy Technology,
AA Science
References References are available on request.
Contact this candidate