Engineer Quality Assurance
Resume:
SUSAN AHMADPOUR
**** ******* ****** #**, ********, CA 90503
Profile
Provide support for multiple integration programs; Project management
Lead on one modified Radar Program (for Air Force Integrated Product
Team) and received achievement award for outstanding support.
Highly skilled in utilizing resources including engineering
documentation, engineering BOM, technical specifications, theories,
schematics, engineering drawings, technical manuals, engineering
data, troubleshoot schematics, communications with customers,
designers, product engineers, and on-site engineers.
Engineering team member with definitive understanding of
configuration management, interface control documentation, parts
selections and specifications, cost and scheduling, process flow
requirements, verification and validation of system level
requirements, design functional criteria, verification and process
improvement.
Core Skills
- Raytheon certified 6 Sigma
- Quality assurance standards and control
- Investigation and corrective actions
- Project control documentation
- Technical customer and problem solving
- Engineering Change Notices (ECN)
- Government regulations, standards, specifications, and MIL-
STD
- Computer Technology: Production Data Management (PDM);
Enhanced Automated Graphical Logistics Environment (EAGLE);
Federal Logistics and Advanced Integrated Maintenance Support
System (AIMSS); Earned Value Management System (EVMS); Fed Log; MS
Word; Excel; PowerPoint; Windows; C; Visio; SPC; MATLAB; Adobe;
PROI/PROE; AutoCAD
Experience
DRS Sensors & Targeting Systems, Inc., Cypress, CA, 03/09-06/09
SUPPORT ENGINEER
- Supported engineering department in developing the Performance Base
Logistics (PBL) for Future Combat System (FCS) such as Unmanned
Aerial Vehicle (UAV) Sensors
- Supported and developed project traceability from various requirement
specs using DOORS, Solid Work, MS Word and Adobe Acrobat
- Reviewed design control document change requests, design
document change notices and associate drawings for accuracy,
completeness and proper signatures for completion of process
- Monitored, tracked, and controlled status and completion of all CM/DM
activities, action items, and deliverables
- Participated in ERB prior to release and approve of all engineering
SDRL/CDRL
- Assisted staff with cross-product and technical issues on PM/CM
Raytheon Technical Services, El Segundo, CA, 8/03 - 12/08
TECHNICAL SUPPORT Engineer (5/06-12/08)
- Developed Interactive Electronic Technical Manuals (IETM)
for systems, operation and maintenance specifications and
process flow plans
- Provided technical manual documentation and training for
installation and operation procedures; prepare formats, write,
edit, index or revise the engineering technical documents and
troubleshoot procedures and verify engineering data
- Reviewed technical manuals with other publishers and vendors
to make sure of compliance with government regulations and
customer requirements
- Studied drawings, sketches and charts for completion and
integration the technology for operation and installation
procedures
Quality Control
- Evaluated non-conformances perform root cause analysis
and provided recommendations for corrective actions; provided
quality control inspections and made recommendations
- Reviewed, verified, analyzed and evaluated the precision and
accuracy of products, designs, documentation, procedures and
practices.
- Analyzed and reported quality discrepancies in technical
manuals, system assembly, parts assembly and product manuals
and coordinated for corrective action
- Facilitate AS 9100 documentation, traceability,
management and control
Senior Multi-Disciplined Engineer (8/03 - 5/06)
- Analyzed technical data, engineering BOM and reports to
determine if plans meet functional and performance
specifications based on customers' requirements spec
- Reviewed and analyzed BOM, customer's orders to prepare
technical data/ cost impacts planning/parts data and layout
and detailed drawings and schematics
- Provided documentation for program cost estimates and
changes, cost impacts, budget tracking and planning
support
- Reviewed contractual data to ensure deliverables
requirements are met by understanding techniques, knowledge of
products currently in use, and design level requirements and
specifications
- Member of Critical and Preliminary Design Review to
expedite program completion and customer satisfaction.
Technical Support and Problem Solving
- Evaluated and approved engineering design changes,
specifications and drawing releases by understanding technical
standards, principles, theories, concepts and techniques
- Primary point of contact for any technical /engineering
concerns regarding production and procurement coordination
- Reviewed and monitored design control standards to include
assurance that new products meet guidelines/compliance with
engineering principles, company standards, customer contract
requirements and related specifications
- Conduced cost impact analyses cost and budget analysis
using Earned Value Management System (EVMS) for estimate of
completion
Affinity Network, Inc., Los Angeles, CA, 3/99 - 12/02
MARKETING QUALITY Assurance Manager
Coordinated with customers and provided support in regard to
service problems and customer concerns; troubleshoot lines of
service for technical problems. Responsible for maintaining lines
of communication to monitor customer problems, and ensuring
effective resolutions. Recognized for ability to work effectively
under pressure with high volume of calls and emails inquiries from
clients and provide technical support.
Manpower, Santa Ana, CA, 1998 - Chosen to partake and complete 6-
month contract as QUALITY Support Engineer for a large
pharmaceutical company in Palo Alto, CA.
Education and Affiliations
Bachelor of Science in Electrical Engineering, California State
University, Long Beach
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