Customer Service High School

Jackie Winston Slone

**** ******* *****, **** ***** gardens, FL 561-***-****

Seeking a rewarding career in information technology

. A+ certified

. Extensive experience in desktop support

. Proficient with all versions of Microsoft windows and Linux

. Knowledge of networking protocols and connectivity devices

. Excellent customer service skills

. Education

Jupiter high school class of 2000

Employment

. Self employed 2000 - 2010 Repaired and upgraded PC’S, detected and resolved malware issues. Set up

and configured home and small business networks, Supported customers via telephone and remote

connectivity. Many references form satisfied customers available upon request.

Menard’s easy computing (561) 630 - 9949

. July 2010 – January 2011

. Removed malware

. Repaired software and hardware issues

. Installed and maintained small to midsized networks

. Trained users on software applications and operations

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