Customer Service Accounts Payable

DEBRA MEAGHER, CPP

***** ******* *** *

Bloomington, MN 55431

952-***-****

*****.*******@*****.***

QUALIFICATIONS SUMMARY

Self motivated payroll / accounting specialist with experience including

collections, auditing, reconciliation's and customer service. Enjoy

problem-solving, learning, and taking on new challenges.

CAREER EXPERIENCE:

Bookkeeper (4/1/2009 to Present)

Friedway Enterprises, dba Adcom Worldwide Inc., Alexandria, VA

. Payroll administration for subsidiary

. Create and enter payroll, and journal entries

. Handle garnishments, maintain payroll records and spreadsheets

. Administer new hire packets, employee benefits plans; health, dental,

401k

. Full month end preparation, journal entries for sales, cost of sales,

and miscellaneous

. Reconcile General Ledger accounts for Account Receivables and payroll

. Accounts Payable processing: coding invoices, entry into Great

Plains, running aging reports, issue checks, research discrepancies,

handle vendor inquires

Payroll/ Human Resource Administrator/ Accounts Payable Representative

(4/2004 to 3/31/2009)

Adcom Worldwide Inc., Edina, Minnesota

. Payroll administration for corporate office and two subsidiaries

. Create and enter payroll journal entries

. Handle garnishments, maintain payroll records and spreadsheets

. Administer new hire packets, employee benefits plans: health, dental,

401k,

. Accounts Payable processing: coding invoices, issue checks, research

discrepancies, handle vendor inquires

. Reconcile General ledger accounts for payroll

Senior Client Account Specialist /Client Service Representative (9/2000

to 4/2004)

Automatic Data Processing, Inc. (ADP), Bloomington, Minnesota

. Assist clients with payroll; input on clients system, assist with

additions or changes to payroll setups,

caf plan deductions, calculations for special compensations,

deductions and earnings codes, and corrections

. Verify billing issues, credits, and cost

. Assist in setting up states and local jurisdictions, give information

where to find additional information and who to contact

. Assist clients with setup or changing banks or bank accounts

. Create management reports, make changes to existing reports

. Answer and resolve questions and/or concerns regarding payroll

Senior Service Representative (1/1998 to 9/2000)

United Healthcare Corporation, Minneapolis, Minnesota

. Maintain and reconcile 840 group premium accounts on a monthly basis

within 30 days of deposit

. Completion of final reconciliation for terminated accounts

. Application of cash to customer accounts and internal investigating

to resolve discrepancies

. Maintain aging report and provide feedback

. Assist incoming calls from customers, marketing, and brokers with

premium issues

. Collection of unpaid premiums and outstanding balances through

letters and calls

. Review monthly billing error reports and made necessary changes

. Verify invoices, and create manual bills when needed

. Verify enrollment and complete appropriate enrollment changes

. Mentor and coach team members

. Facilitate team meetings

. Assist Contract Installation Representatives with changes in

contracts, new group, and address changes

Reconciliation Coordinator (7/1997 to 1/1998)

United Healthcare Corporation, Minneapolis, Minnesota

. Completion of account reconciliations within 30 days of deposit

. Final reconciliation's for terminated accounts

. Apply and reallocate cash to customer accounts

. Took incoming calls from customers, researched and resolve concerns

. Collection of unpaid premiums and outstanding balances through

letters and phone calls

. Facilitate team meetings

. Reviewed and completed appropriate enrollment changes

Cashier / Pricing Coordinator / Customer Service Manager / Bookkeeping

Associate (5/1991 to 7/2000)

Cub Food / Jerrys Enterprises, Bloomington, Minnesota

. Maintain a productive and enjoyable atmosphere

. Resolved situations or issues customers may have had

. On and off Sunday ad price changes

. Compile totals from previous week's sales

. Coding of checks

. Balancing of check batches

Accounts Payable Associate / Cash Entry Clerk (12/1989 to 6/1997)

Lifetouch Portrait Studios, Lifetouch National School Studios,

Bloomington, Minnesota

. Coding and review of bills and expense reports for payment

. Contacted companies on discrepancies and corrections on accounts as

needed

. Entered data for payment and check disbursement

. Researched inquires on incoming calls from customers

EDUCATION AND SKILLS:

Lowthian College

Microsoft Word

Microsoft Excel

Microsoft Outlook

CPP (Certified Payroll Professional)

FPC (Fundamental Payroll Certification)

Paytrain

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