Customer Service Project Manager

Michael Paul Eyler

**** *. ********** ****

Baltimore, Maryland 21214

443-***-****

Profile

Excellent customer service, communication and organizational skills. Proficient in Microsoft Word, Microsoft Excel Microsoft

Outlook Express, Quick Pen, Quick Pen and Estimation.

Experience

J.K. Mechanical Products, Inc. – Inside Sales Representative 2007-2010

• Estimating/Blueprints/Interpert Specifications

• Prepared all paperwork and bids for all current and potential new customers

• Coordinated and maintained constant customer relations and follow up

Control Tech, Inc. – Estimator/Project Manager 2006 – 2007

• Estimating/Blueprints/Internet Specifications

• Prepared all paperwork and bids for all current and potential new customers

• Coordinated and maintained constant customer relations and follow up with clients and general contractors

The Baltimore Window Factory - Outside Sales 2004 – 2006

• Coordinated and maintained constant customer relations and follow up with clients and general contractors

• Designed kitchen, window and flooring plans

• Obtained new customer base by cold calling

Dan Rainville & Associates – Inside Sales 2000-2004

• Estimating/Blueprints/Interpret Specifications

• Customer Service and parts ordering specialist

• Prepared all paperwork and bids for all current and potential new customers

• Coordinated and maintained constant customer relations and follow up

Sagamore Mechanical Contractors – Estimator 1991-2000

• Perform Take-off and estimating of HVAC systems for plans specifications project

• Estimating/Blueprints

• Customer Service and parts ordering specialist

• Coordinated and maintained constant customer relations and follow up

Education Parkville High School, Baltimore, Maryland 21234

1982-1986

References Available upon request

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