** ******* ****, **********, ** 07921
Phone: 617-***-****
e-mail: *******@*****.***
Professional Experience
Reed Elsevier, New Providence, NJ
January 2011-March 2011
Executive Assistant (Contractor) to the Chief Real Estate Officer & VP
of Engineering, Design and Construction, Global Real Estate and Corporate Services
Coordinated projects and events, exercising the ability to improvise, improve
procedures, and meet deadlines.
Planned and coordinated logistics for large-scale on-site and off-site meetings and
special events.
Arranged domestic and international travel, created corporate agendas and
itineraries.
Extensive calendar management, scheduling meetings and set- up of WebEx and video
conferencing as needed.
Processed expense reports and supporting documents in a timely manner.
Created, uploaded and formatted biweekly intranet departmental newsletter on behalf
of the CRO.
Facilitated the accurate and timely writing, editing, and preparation of final copy
from draft to distribution of documents.
Distributed and collected data for Customer/Stakeholder satisfaction surveys related
to recent facilities projects.
University of Miami, Miller School of Medicine, Miami FL
May 2010-July 2010
Project Coordinator/Executive Assistant to Chairman of the Department of Pediatrics
Managed faculty recruitment processes including coordination of campus visits,
preparation of itineraries, meetings and presentations with medical faculty and
administration.
Monitored budgetary implications and tracked costs.
Tracked legal issues for the department and provided updated information on each case
to the Chairman. This included communication and corrospondence with law firms,
physicians and expert witnesses, and organized their responses.
Worked with faculty to plan and coordinate events, seminars, meetings and special
projects, inclusive of logistics such as site selection, menu, and speaker
confirmation for the Department of Pediatrics.
Responsible for the submission of manuscripts and grants which involved coordinating
with authors/researchers/faculty, publishers, and grant managers to obtain all
necessary documentation including highly confidential information, monitored
responses from grantors and publishers to ensure satisfactory completion and relayed
responses to authors /researchers/ faculty.
Prepared information and materials for high level meetings with University leadership
and outside agencies. Composed correspondence and meeting materials, including
confidential information.
Managed the Chairman's correspondence including email and calendar. Read and
analyzed in order to determine significance and plan for its distribution and
response.
Dana-Farber Cancer Institute, Boston, MA
2008 to 2010
Executive Support Specialist II to VP of Facilities Management & Real Estate and VP
of Operations
Prioritized and coordinated meetings based upon discretion, importance, time
sensitivity and triaged issues as they arose on calendar.
Scheduled management and logistics of meetings: Senior Staff, Quarterly Division,
Facilities Trustee and various committees.
Maintained a high level of communication with executive administrative staff, senior
leadership and Facilities department consisting of 96 FTE's and 140 contract
employees.
Provided ongoing division-wide correspondence and communication support on behalf of
VP's, as well as with union, city and state officials.
Oversaw record retention of regulatory documents, real estate contracts, agendas and
meeting minutes.
Created, managed and updated the institute wide permits and licenses database.
Processed purchase requisitions: created, approved and reconciled purchase orders for
Clinical Operations department.
Generated personnel requests for director level staff including new hires,
performance reviews, allocation adjustments and managerial changes.
Law Office of Attorney James D. Hill, 2006 to 2007
Cambridge, MA
Legal Assistant / Office Manager
Reported directly to attorney of private real estate office with broad ranged
responsibilities that oversaw the timely and complex preparation of real estate
closing processes.
Coordinated various office functions, which included scheduling closings, day-to-day
calendar management, answering incoming calls, drafting letters, transcription and
filing.
Ensured open lines of communication and satisfaction of deadlines through execution
of dated correspondence.
Acted as liaison between attorneys, clients, registry, lending institutions and
banks.
Novell Inc., Waltham, MA 2000 to 2006
Executive Assistant to VP of Finance & Corporate Controller and VP of Real Estate &
Corporate Services
Managed daily operations for three vice presidents, including the coordination of
meetings, schedules, travel, department purchase requisition process, and expenses.
Backup executive assistant for Chief Financial Officer. Single point-of-service to
vice president's for resolution of all administrative issues and tasks.
Developed executive-level presentations, proofread and edited written documents and
coordinated material preparation for senior management staff, Audit Committee, Board
of Directors and financial press releases.
Planned large internal conferences and off-site meetings, including first annual
Worldwide Consulting conference for more than 90 global Novell consultants.
Planned the Novell CFO Conference for more than 100 global finance team members.
Managed and maintained special corporate projects, including Avian Flu Pandemic
Preparedness Plan.
Contributed to the development and design of several corporate intranet sites,
including a Waltham Executive Assistant web page, Executive Headquarters web page,
and a "How to Save" web page.
Responsible for keeping the Waltham administrative staff informed and motivated as
the EA Community Leader.
Served as a member of the Novell Safety Committee.
IDX Systems Corp., Boston, MA 1999 to 2000
Executive Assistant to President of The Huntington Group
Prepared customer presentations and RFP's.
Coordinated purchasing and managed vendor invoices & tracked employee time for
client billing.
Managed HR processes for employee time and expenses, client billing, new employee
hires, departures and benefits.
The Chickering Group, Cambridge, MA 1997 to 1999
Senior Client Service Representative
Verified benefits, controlled claims, and added provider information into main
database for reimbursement.
Handled supervisor calls, researching priority issues on a day-to-day basis.
Managed various teams of employees and contractors based on needs and workload.
Merit Behavioral Care, Burlington, MA 1996 to 1997
Health Coordinator
Determined benefits eligibility under various plans.
Managed requests for inpatient mental health/substance abuse admissions.
Coordinated health care assessments with hospitals and case workers.
Education
Union College Bachelor of Arts - English
1995
Continuing Minor - French
Education Introduction to Marketing; Introduction to Financial Accounting -
Courses: Boston College
Organizational Behavior - Northeastern University
Effective Business Writing - Harvard University Extension School
Computer Skills
Proficient with computers and familiar with a wide range of business applications,
including:
Office productivity suites (Microsoft Office, Open Office)
Collaboration and email suites (GroupWise, Lotus Notes, Outlook, SharePoint)
Presentation suites (PowerPoint, OpenOffice, Impress)
Novell Linux Desktop
Oracle (purchasing & requisitions)
PeopleSoft (purchasing, requisitions, expense reporting, HR)