Customer Service Manager

DIPAL PARMAR

** ****** ******

Edison, NJ *****

Cell: 732-***-****

Email: **************@*****.***

Career Objective:

. Interested in joining a top tier industry as an Accounts

Payable Associate in a mid to large size company that will

promote a professional career growth.

Education:

Bachelor of Science - Finance - 2008

Kean University - Union, N.J.

Associate of Science - Business Administration

Middlesex County College - Edison, N.J.

Skills and Abilities:

. Proficient with MS Excel, Word, Outlook, PowerPoint

. Strong data analysis and numerical abilities.

. Familiar with Deltek Vision and other ERP (in house system)

. Ability to analyze and solve problems.

. Excellent communication, organization and time management

skills.

. Work well both independently and as a contributing member of

the team.

. Strong Multi-tasking abilities.

. Able to work in a fast-paced environment and meet deadlines.

. Previous customer service and supervisory experience from

retail industry.

Finance/Accounting Experience:

Insperity:

Accountant- BEM Systems (Chatham, NJ)

January 2011-February 2011

. Retrieved project costs and subcontractor invoices using

Deltek Vision.

. Prepared invoices to bill to clients. Reviewed and updated

changes from project management.

. Created spreadsheet for current projects billed. Tracked

project budgets.

. Prepared and attached employee expense reports and employee

timesheets.

. Maintained contracts and other related documents.

. Sent out invoices to clients.

Accountemps, a Robert Half Company:

Fin/Acct Operations Tech - Anthem Blue Cross & Blue Shield

(Cincinnati, OH)

February 2009 - November 2009

. Researched and compiled member data using internal system.

. Entered active member data on file using excel. Updated

information into Finance system.

. Processed and mailed out 100+ checks.

. Completed additional tasks as assigned.

Accounting Clerk- George E. Fern (Cincinnati, OH)

January 2009

. Matching, coding and entering invoices into excel

spreadsheet.

. Located files and resolved invoice discrepancies.

. Contacted vendor for 1099 form.

. Completed additional tasks as assigned.

Reconciliation Analyst -Student Loan Xpress, a CIT Company

(Cincinnati, OH)

March 2008 - October 2008

. Student Loan Disbursements- Retrieved funding rosters from

various servicers via secure websites, shared drives and fax

machine. Formatted documents. Broke down data by servicer,

loan type, amount of loan and fees. Entered in excel volume

reports. Performed data analysis and reconciliations of

account balances. Researched and resolved out-of-balance

accounts. Submitted work by deadline.

. Student Loan Funding- Submitted wire requests and ACH

payments using EFT system. Obtained authorized signature

from VP of Finance. Assisted bank to research and resolve

any discrepancies identified related to funding activity.

Liaised with bank, treasury, servicers, management,

accounting and finance departments to escalate and solve

problems.

. Invoices- Set-up and processed invoices for payment.

Obtained authorized signature from manager. Submitted as a

check request to bank by deadline.

. Variance Analysis Reporting- Retrieved and updated reports

for loan disbursements - actual vs. forecast. Updated report

on a daily, weekly, and monthly basis. Performed numerical

analysis of loan amounts. Corresponded with team members and

solved data issues. Sent report to F&A departments.

. Maintained files and documentation thoroughly and accurately.

. Provided training to a staff of 3 for all work assigned.

. Assisted with month-end close process.

. Accomplished other projects and assisted SLX departments to

complete tasks.

Salary Requirements:

$30 - $40k

Contact this candidate