Customer Service Sales

JOANN S. REYNOLDS

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**** *** ** ( Sparta, GA 31087

478-***-**** 706-***-****

*********@*****.***

BUSINESS MANAGEMENT

** ***** ********** *** ************** experience

QUALIFICATIONS

. Sales associates training

. Advertising account management

. Customer service

. Invoicing

. Inventory management

. Database management

. Appointment scheduling

. Personnel administration

. Financial data analysis/report compilation

. Proficient in MS PowerPoint, Excel, and Word.

PROFESSIONAL EXPERIENCE

Marketing Rep 2010-2010

Union Recorder Milledgeville, GA

. Maintained assigned advertizing accounts

. Presented presentations to various customers

. Ads layouts

. Customer service

. Answered phones, placed calls

. Typed ads

. Scheduled ads, and appointments

Manager 2005-2010

Exxon Sparta, GA

. Increased sales by 15 percent

. Hired, trained and evaluated sales associates

. Implemented Microsoft products for scheduling

. Invoice posting

. Tracked inventory

. Compiled financial reports

. Merchandise ordering and coordination

Administrative Assistant 2000-2005

Sparta Resident Council Sparta, GA

. Maintained superior level of personal customer service

. Answered the phone, greeted and assisted clients, visitors

. Scheduled appointments

. Created a database to assemble and organize client's accounts

. Created reports for upper level management

EDUCATION

Hancock Central High School, Sparta, GA

Diploma June 1979

Herzing University, Online

Currently enrolled

* References available upon request.

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