Project Developer

Paul J. Anderson

**** ****** **** *** ******@******.*** Home: 512-***-****

Taylor, Texas 76574 Cell: 512-***-****

SUMMARY

Senior technical writer with many years of experience in producing

computer software and hardware documentation for Windows- and UNIX-

based products. Able to work with complex and highly technical

material, including the ability to maneuver through software code or

hardware specifications as part of documentation research. Highly

skilled at gathering information from developers or researchers.

Experienced at developing both hardcopy and online documentation, and

at writing to user, system administrator, and developer reading

levels. Experienced as a team lead and product lead. Strong

background in quality and minimalism in documentation. Trained and

experienced in the Agile development methodology.

EXPERIENCE

Texas Guaranteed Student Loan Corporation (TGSLC) March 2009 -

September 2010

Round Rock, Texas

Title: Contract Technical Writer (TeamPersona Contract

Agency, San Francisco, CA).

Duties: Documenting primarily Physical Design documents for TG's

Java- and ColdFusion-based loan applications. Also

developing online Help and user's guides as needed. All

applications developed using the Agile methodology.

Provided documentation support for three projects.

Originally hired for a six-month contract and have been

extended twice. Contract ended on September 30, 2010.

Dell Computer Corporation January 1996 -

March 1999

Austin, Texas August 2004 - January

2009

Title: Senior Information Developer / PowerEdge Product Lead

Duties: Developing both online and hardcopy documentation for the

full spectrum of Dell computer products, particularly the

high-end PowerEdge Enterprise family of products. Served as

the PowerEdge Product Lead for the Information Development

group from June 2005 until January 2009, and as team lead

in 1998 and 1999. Tasks included scheduling, researching,

writing, leading the document project team, and

coordinating documentation efforts through all phases of

development until delivery to the regions and posting to

the web at product release.

Texas Department of Human Services March 1994 -

November 1995

Austin, Texas

Title: Technical Writer (Contract Independent Consultant)

Duties: Producing documentation for the Accounts Receivable

Tracking System (ARTS), a Windows-based, client/server

database application for the Texas Department of Human

Services. ARTS was an automated AR system used by TDHS

offices statewide to track and process collections

resulting from over-issuances to Agency clients and

providers. I produced over 50 documents, including an end-

user reference guide, within a span of 20 months. Tasks

included designing and setting up document formats; writing

and editing; coordinating writing team efforts; and

producing, assembling, and maintaining the finalized

documents.

IBM March 1993 - March 1994

Austin, Texas

Title: Information Developer (Supplemental position).

Duties: Writing and editing user documentation, both hardcopy and

hypertext, for IBM's AIX Operating System. Responsible for

developing device information for the AIX System Management

Guide for release 3.2.5 of the AIX product. Also

responsible for assembling copyright information for all

manuals in the 3.2.5 release and for defining the copyright

process for the department.

Texas Instruments January 1983 -

October 1992

Austin, Texas

Title: Technical Writer/Editor.

Duties: Writing and editing technical user manuals, proposals, and

miscellaneous documents for various TI computer products

including TI System V, System 1000 Series, Telecomm, TI PC,

and PC AI. Writing duties included research and writing;

data-gathering from developers; and coordinating all

activities involved in producing the final user documents.

Editing duties focused on document quality through

adherence to TI publication standards.

ACCOMPLISHMENTS

* Served as both a PowerEdge Team Lead and Product Lead for the Dell

Enterprise server product line. Responsible for the development and

overall project management of the product line's documentation.

* Served as lead writer for a complete document set (over 4000 pages)

for TI's System V (UNIX) product.

* Provided documentation support (writing, editing, design, and

formatting) for over 30 multi-million dollar proposals.

* Produced 50+ documents for the Accounts Receivable Tracking System

development effort. Defined and completely set up documentation

standards and formats for this project, and created all page layout

components and styles in the publishing software (WordPerfect).

* Received a number of STC Technical Communication Awards, including

the Distinguished award in 2006 and in 1989, and an Achievement

award in the International Online Communication Competition in

1998.

* Assembled copyright registration information for the AIX document

set for release 3.2.5. Helped define a new, much-simplified process

for copyright handling and registration.

* Served on a number of documentation quality teams at Dell,

including a comprehensive review team to incorporate minimalism

into Dell's reusable documentation modules. Achieved an overall 30%

reduction in word count.

QUALIFICATIONS

* Well-versed in the Windows system environment and proficient in

several Windows-based software packages. Skilled in Adobe

FrameMaker, Webworks, Microsoft Word for Windows, WordPerfect,

Adobe PageMaker, HTML, XML, Microsoft Excel, Microsoft Access,

Microsoft Project, and RoboHelp. Have worked with revision-control

software.

* Highly skilled processor of complex and technical information. Able

to convert difficult concepts into comprehensible writing. Able to

read and follow software code.

* Self-directed and able to meet aggressive schedules. Frequently

requested by project managers to work on proposals and other short-

schedule documents.

* Team-oriented. Much experience interacting with engineers and

programmers.

* Trained in documentation minimalism.

* Heavy editing and revision expertise. Created an editing training

packet for the TI Education Center to provide training in technical

editing fundamentals.

* Experienced in formatting and design. Developed innovative

solutions for several document design problems, particularly in the

ARTS project, where the formatting and design elements had to be

developed from the ground up.

* Experienced with defining and drafting standard operating

procedures for technical documentation development. Produced

several SOP documents for the TI Publishing Center.

* Strong knowledge of publication development processes. Skilled in

all phases of document design, book-building, and production.

* Detail-oriented. Good eye for consistency of text and compliance

with format specifications. Strong proofreading and copyediting

background.

EDUCATION

Southwestern University, Georgetown, Texas

Bachelor of Arts in English.

Writing samples available online or in hardcopy presented at

interview.

Contact this candidate