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Manager Management

Carlsbad, California, 92010, United States
March 28, 2011

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**** ******** ****** ********, ** 92010

Home 760-***-**** Cell 858-***-**** Email


Adept in identifying improvement opportunities, performing cost/benefit analysis, developing

strategic and tactical plans, and directing cross-functional teams to implement innovative


Demonstrates repeated success in the identification and implementation of sustained process

improvements with immediate delivery of cost savings.

Proven performance in leading complex, high-value projects that deliver timely,

cost effective results.

Project Management Cost/Benefit Analysis Kaizen Blitz Events

Change Management Standard Work Mistake Proofing

Continuous Flow Manufacturing Cells Total Productive Maintenance SMED

Value Stream Mapping 5S & Visual Workplace Kanban Pull Systems DMAIC


• Over 8 years experience in the identification and implementation of process improvement

activities that result in enhanced customer satisfaction, faster lead times, enhanced

quality, and reduced costs.

• More than 12 years experience in leading people and building teams to achieve individual

and shared successes.


Gen-Probe Incorporated 02/01/2002 – Current

Senior Manager, Continuous Process Improvement

Strategizes process improvement initiatives to achieve corporate objectives. Directs continuous

improvement managers to ensure successful project analysis, management and implementation.

Develops metrics that provide data for process management and indicators for future improvement

opportunities. Develops training design documents and learner content for Lean tool deployment and

implemented improvement programs throughout the organization. Directs varied continuous improvement

activities through the use of Lean tools and Six Sigma methodology.

Strategy/ Mission & Vision Planning

Kaizen Blitz Events

Adept at identifying improvement opportunities, performing cost/benefit analysis, determining root cause,

developing strategic and tactical plans, and leading cross-functional teams to implement innovative


• Plans and facilitates Kaizen Blitz Events to achieve significant (>50%)

and sustained improvements in both business and manufacturing processes.

• Changeover reduction (SMED) events: Thermoformer Manufacturing

66% improvement, Filling Production 60% improvement.

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J. Callan

• Skilled at Kaizen Blitz Event planning, Lean tool training, value stream

mapping, leading brainstorming sessions, and managing skeptics and


• Reduces waste from processes to realize significant reduction in finished

goods inventory through implementation of supermarket and kanban material

replenishment strategies (achieved 1.8% towards 4% annual corporate goal in

just one event).

Manager, Operations Technical Support

Directed three teams of >20 employees in the areas of Technical Writing and Labeling/Packaging Design.

Repeatedly designed and implemented innovative improvements to internal and external processes that

resulted in shorter lead times, reduced costs, and enhanced quality. Demonstrated performance in

directing numerous cross-functional teams in successful implementation of project deliverables, while

removing non value-added activities from processes.

Acted as the Operational Excellence program chairperson, developed the strategic vision and tactical

roadmap for Gen-Probe’s transformation into a lean organization. Established and presented

a customized Lean maturity model and the working plan to meet program goals to the executive team.

Delivered sustained results through use of select Lean tools, value stream maps, and Kaizen Blitz Events.



Cost Savings

Team Development

Change Management

Strong interpersonal skills, highly adept in written and oral communications with C-level executives.

• Successfully executed aggressive $910k commercial product rebranding

partner (Novartis and Siemens) projects. Managed scope of work documents,

scrap, production costs, timelines, budget, and cross-functional personnel to

deliver revised labeling on time and below budget.

• Realized cost savings of $246k annualized.

• Reduced processing times by 56%.

• Analyzed, planned, and directed numerous cross-functional projects from

inception to close, including metric establishment, project tracking, monthly

reporting, new process mapping, policy implementation, change management,

lessons learned and post-implementation performance monitoring.

• Moved the organization and business partner to new e-labeling process

for commercial products.

• Realized over $200k in material and labor cost savings.

• Saved handling of 274,395 package inserts annually.

• Improved time to market by reducing labeling lead times by 80%.

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J. Callan

• Guided new product development teams on best practices for Instructions

for Use (IFU) development. Upon implementation of new processes, lead time

reduction of 3 months was realized.

• Consultative style allows delivery of results during varied Lean events

and projects, while working with members from the shop floor to the boardroom.


Bachelor of Arts Degree in Psychology Lean Enterprise Certificate

California State University, San Marcos, CA UCSD Extension, San Diego, CA

Lean Six Sigma Black Belt

FOCUS: Achieving Your Highest Priorities

Villanova University,

Time-Management Workshop

Franklin Covey, San Diego, CA

Crucial Confrontations Training Course – Tools

for Resolving Broken Promises, Violated

Associate of Arts Degree in General Studies

Expectations, and Bad Behavior

Palomar College, San Marcos, CA

Gen-Probe Incorporated, San Diego, CA

High Impact Presentations Training Course

Kepner-Tregoe Training Course – Problem

Gen-Probe Incorporated, San Diego, CA –

Solving and Decision Making

Gen-Probe Incorporated, San Diego, CA

Tools: Microsoft Office Suite – Excel, Outlook,

PowerPoint, Project, SharePoint Designer, Visio,


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J. Callan

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