Manager Management
Resume:
JANE A. CALLAN
**** ******** ****** ********, ** 92010
Home 760-***-**** Cell 858-***-**** Email ****.******@*****.***
DIRECTOR OF CONTINUOUS IMPROVEMENT
Adept in identifying improvement opportunities, performing cost/benefit analysis, developing
strategic and tactical plans, and directing cross-functional teams to implement innovative
solutions.
Demonstrates repeated success in the identification and implementation of sustained process
improvements with immediate delivery of cost savings.
Proven performance in leading complex, high-value projects that deliver timely,
cost effective results.
Project Management Cost/Benefit Analysis Kaizen Blitz Events
Change Management Standard Work Mistake Proofing
Continuous Flow Manufacturing Cells Total Productive Maintenance SMED
Value Stream Mapping 5S & Visual Workplace Kanban Pull Systems DMAIC
SELECTED ACHIEVEMENT HIGHLIGHTS
• Over 8 years experience in the identification and implementation of process improvement
activities that result in enhanced customer satisfaction, faster lead times, enhanced
quality, and reduced costs.
• More than 12 years experience in leading people and building teams to achieve individual
and shared successes.
PROFESSIONAL EXPERIENCE
Gen-Probe Incorporated 02/01/2002 – Current
Senior Manager, Continuous Process Improvement
Strategizes process improvement initiatives to achieve corporate objectives. Directs continuous
improvement managers to ensure successful project analysis, management and implementation.
Develops metrics that provide data for process management and indicators for future improvement
opportunities. Develops training design documents and learner content for Lean tool deployment and
implemented improvement programs throughout the organization. Directs varied continuous improvement
activities through the use of Lean tools and Six Sigma methodology.
Strategy/ Mission & Vision Planning
Kaizen Blitz Events
Adept at identifying improvement opportunities, performing cost/benefit analysis, determining root cause,
developing strategic and tactical plans, and leading cross-functional teams to implement innovative
solutions.
• Plans and facilitates Kaizen Blitz Events to achieve significant (>50%)
and sustained improvements in both business and manufacturing processes.
• Changeover reduction (SMED) events: Thermoformer Manufacturing
66% improvement, Filling Production 60% improvement.
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J. Callan
• Skilled at Kaizen Blitz Event planning, Lean tool training, value stream
mapping, leading brainstorming sessions, and managing skeptics and
conflict.
• Reduces waste from processes to realize significant reduction in finished
goods inventory through implementation of supermarket and kanban material
replenishment strategies (achieved 1.8% towards 4% annual corporate goal in
just one event).
Manager, Operations Technical Support
Directed three teams of >20 employees in the areas of Technical Writing and Labeling/Packaging Design.
Repeatedly designed and implemented innovative improvements to internal and external processes that
resulted in shorter lead times, reduced costs, and enhanced quality. Demonstrated performance in
directing numerous cross-functional teams in successful implementation of project deliverables, while
removing non value-added activities from processes.
Acted as the Operational Excellence program chairperson, developed the strategic vision and tactical
roadmap for Gen-Probe’s transformation into a lean organization. Established and presented
a customized Lean maturity model and the working plan to meet program goals to the executive team.
Delivered sustained results through use of select Lean tools, value stream maps, and Kaizen Blitz Events.
Project
Management
Cost Savings
Team Development
Change Management
Strong interpersonal skills, highly adept in written and oral communications with C-level executives.
• Successfully executed aggressive $910k commercial product rebranding
partner (Novartis and Siemens) projects. Managed scope of work documents,
scrap, production costs, timelines, budget, and cross-functional personnel to
deliver revised labeling on time and below budget.
• Realized cost savings of $246k annualized.
• Reduced processing times by 56%.
• Analyzed, planned, and directed numerous cross-functional projects from
inception to close, including metric establishment, project tracking, monthly
reporting, new process mapping, policy implementation, change management,
lessons learned and post-implementation performance monitoring.
• Moved the organization and business partner to new e-labeling process
for commercial products.
• Realized over $200k in material and labor cost savings.
• Saved handling of 274,395 package inserts annually.
• Improved time to market by reducing labeling lead times by 80%.
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J. Callan
• Guided new product development teams on best practices for Instructions
for Use (IFU) development. Upon implementation of new processes, lead time
reduction of 3 months was realized.
• Consultative style allows delivery of results during varied Lean events
and projects, while working with members from the shop floor to the boardroom.
EDUCATION, TRAINING & TECHNOLOGY
Bachelor of Arts Degree in Psychology Lean Enterprise Certificate
California State University, San Marcos, CA UCSD Extension, San Diego, CA
Lean Six Sigma Black Belt
FOCUS: Achieving Your Highest Priorities
Villanova University, www.VillanovaU.com
Time-Management Workshop
Franklin Covey, San Diego, CA
Crucial Confrontations Training Course – Tools
for Resolving Broken Promises, Violated
Associate of Arts Degree in General Studies
Expectations, and Bad Behavior
Palomar College, San Marcos, CA
Gen-Probe Incorporated, San Diego, CA
High Impact Presentations Training Course
Kepner-Tregoe Training Course – Problem
Gen-Probe Incorporated, San Diego, CA –
Solving and Decision Making
www.speakforsuccess.net
Gen-Probe Incorporated, San Diego, CA
Tools: Microsoft Office Suite – Excel, Outlook,
PowerPoint, Project, SharePoint Designer, Visio,
Word
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J. Callan
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