Active Directory Manager

James Matsis

718-***-**** ** ** ** th Street East Elmhurst, NY 11370

*********@**.*** http://www.linkedin.com/in/jamesmatsis

PROFILE

Experienced IT professional with a results oriented approach involving attention to procedure, structure and organization. A productive and

highly resourceful problem solver and team player with strong work ethic and an effective hardware/software troubleshooter that can prioritize

workloads.

TECHNICAL SKILLS

Microsoft Windows XP/Vista/7/Server/Exchange, MS DOS, Active Directory, HTML, Telnet, UNIX/Linux,

TCP/IP, Blackberry/Android/iOS, Blackberry Enterprise Server, Cisco IOS, DHCP, WINS, DNS, VPN, POP3, SMTP, FTP, Wi Fi, Microsoft

Office, Apple OS X, Ethernet cabling, AC/DC Electricity, Antivirus, Norton Ghost, Backup Exec, Computer Hardware

PROFESSIONAL EXPERIENCE

Goldman Sachs Jersey City, NJ January 2011 February 2011

Infrastructure Engineering Intern

Installed, tested and configured LDAP Linux based server products for directory services enterprise upgrade.

Provided comparison matrix for the products including, OpenLDAP, OpenDJ and Linux Directory Services.

At end of internship, presented a PowerPoint to the tech department about my analysis and final choice for LDAP product.

REEF Solutions New York, NY April 2010 December 2010

Computer and Network Consultant

Provided remote and onsite IT software, hardware, peripherals and network support for small businesses throughout Manhattan.

Performed server maintenance including backup of data, software updates and server based antivirus deployments.

Setup and administered accounts via Active Directory, Exchange, Remote Desktop Services and Blackberry Enterprise Server.

Updated inventory spreadsheets of IT infrastructure, as well as providing status updates to my manager on work being done.

Thomson Reuters New York, NY February 2006 December 2009

Deskside Services Technician

Resolved various computer issues via desk side or remote, including first and second level network troubleshooting.

Created department specific images for Windows based computers using Norton Ghost and Ghostcast server.

Created and configured Outlook 2003/2007 profiles and archive files, address books and multiple mailbox/folder access.

Performed administrative server work in Microsoft Active Directory, File and Print servers.

Reconfigured and activated/de activated network ports on Cisco switches within various VLANs.

Added computers to domains and ensured user accounts were added to appropriate organizational units and groups.

Assisted in setting up Microsoft Server 2003 domain controllers and configuring access via group policies.

Activated and supported blackberry devices and accounts on the client side as well as from Blackberry Enterprise Server.

Contract IT Assignments New York, NY August 2003 January 2006

IT Consultant (JP Morgan Chase, St. Vincent’s Cancer Center, Sony Music, small business / residential)

Associated Lotus Notes IDs for users. Ensured database connectivity and database access rights.

Tested and patched network data drops connectivity issues using Fluke meters.

Provided extensive support for networks; drive mappings, printer setups and remote connectivity via dial up or VPN.

Configured IP addresses on network printers and assigned the networked printers to computers.

Built and administered computers and servers for various small businesses as well as installing networks.

Collaborated in configuring permission/delivery settings in Microsoft Exchange Administrator.

Performed administrative server tasks such as adding users, resetting passwords and applying policies in Active Directory.

Supported Executives during transitional phase with prompt and courteous on site support.

CIBC World Markets New York, NY October 2000 June 2003

Desktop Support Technician

Migrated from Windows 2000 to XP environments during tenure.

Assisted in rebuilding and configuring Microsoft servers in new locations following World Trade Center attack.

Supported PDA's/Blackberries, synchronization and mail forwarding.

Provided extensive support for e mail, drive mappings, Internet, remote connectivity and PC hardware issues.

Provided DHCP, DNS and WINS configuration and troubleshooting.

EDUCATION and CERTIFICATIONS

New York City College of Technology: Bachelors Degree - Computer Systems Technology June 2012

LaGuardia Community College: Associates Degree (Dean’s List) - Computer Operations, Networking and Security February 2011

MCP (Windows 2000) and A+ Certified

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