Customer Service Medical Assistant

Daniel Ofori Amankonah

*** * * **** ****. Apt. ** Newark, NJ 07102

CELL: 201-***-****/ EMAIL: **********@****.***

PROFILE:

Outstanding hands on clinical abilities and expert computer usage; friendly, customer service oriented

personality; strong analytical thinking and problem solving skills; seeking challenging opportunity as a

Medical Assistant.

EDUCATION:

Sanford-Brown Institute, Iselin, NJ

11/2009-Certificate, Medical Assistant-Dean’s List/3.85 GPA

180 hour Clinical Externship completed @ Concentra Medical Center, Edison, NJ

Raritan Valley Community College, Somerville, NJ

01/2011-Present, Studying toward Degree in Pharmacy

EMPLOYMENT:

LifeCell Branchburg, NJ

Production Technician 2/2010-Present

• Performance of aseptic tissue processing as assigned

• Recording information on batch records, equipment and cleaning logs and other documents

• Operate heat sealers, biohazard laminar flow hoods, bar code scanning equipment, aspiration

systems, weighing scales, orbital shakers and computers to enter data and generate reports

• Train in, sanitize and maintain inventory of process supplies in cleanroom

• Assist in new employee training

• Comply with CGMPs and ISO requirements

• Package and store medical waste as required

NY Sleep Consultants New York, NY

Sleep Technician 12/2009-Present

• Produce and analyze high quality sleep recordings

• Prepare and calibrate polygraphs, computers, oximeters

• Apply electrodes and other sensors to patients

• Monitor and maintain recordings over 7-8 hour overnight periods, patients clinical status and

relevant actions

• Assist in training of new technicians

• Troubleshoot equipment problems

Macys East Livingston, NJ

Sales Consultant 10/2008 – 07/2010

• Assist customers with selection and purchase of mattresses and bedding products

• Maintain working knowledge of all merchandise, pricing and location

• Enter orders and schedule deliveries on RDS computer system

• Follow up after delivery to ensure customer satisfaction

ADDITIONAL HIGHLIGHTS:

Member of the National Honors Society: 2000- 2003, proficient user of Microsoft Office Suites, Internet,

46 wpm typing ability, Multilingual-Fluent in English and Twi (African Dialect); Volunteer-2009

“Ryan’s Quest” Walkathon to raise funds and awareness for Duchenne Muscular Dystrophy

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