GAIL S. MALONEY
Flemington, NJ
*******@**********.***
SUMMARY PROFILE
Highly adaptable IT Quality Assurance Professional who has extensive
background in Software Quality Assurance and Manual Software Testing.
Possess exceptional interpersonal skills, excellent report writing skills.
Highly organized, efficient and detail oriented. Able to accurately and
efficiently meet critical deadlines involving large projects. A multi-
tasker who works well in a fast paced environment. Seeking a position/role
where I can utilize my strong background in quality assurance and software
testing to produce a high quality product.
HIGHLIGHTS OF QUALIFICATIONS
. Strong manual and Black Box testing of web based application
(functional, integration, system, regression, navigation)
. Successful testing of quarterly major releases, quarterly minor
upgrades, in addition to multiple corrective upgrades and numerous
custom client work orders annually
. Experienced coordinating, leading and participating in testing
efforts, including managing the offshore test team and non-QA
personnel
. Authored validation deliverables such as validation plans, test plans,
and summary reports
. Proficient in preparing, modifying and enhancing manual test scripts,
cases and scenarios and documenting the results
. Developed SOPs and validated both Change Management and Defect
Management applications developed in house
. Implemented risk-based testing approach to validate critical features
on priority basis
. Good understanding of QA methodology, Software Development Life Cycle
(SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle
. Ability to review and understand business requirements, functional
specification and system design documents
. Exposure to automated testing tools (Quality Center, QTP)
. Experience in Defect Reporting and Tracking using Quality Center
. Good analytical and communication skills and ability to work
independently with minimum supervision and also perform as part of a
team
. Willing to learn new language or technology
TECHNICAL SKILLS:
Tools: HP (Mercury) Quality Center 10.0, QTP 11.00
Software: MS Office Suite, MS Visual Source Safe
Platform: Windows Vista/XP/2000/98
EDUCATION/TRAINING
Avtech Institute of Technology, HP Quality Center, Quick Test Professional,
Web Development - in progress
RMC Project Management Institute, Project Management - 2007
The Chubb Institute, Computer Programming - 1999
Plaza School of Technology, Computer Business Applications
GAIL S. MALONEY Phone: 908-***-**** E-mail:
*******@**********.*** Page 2
PROFESSIONAL EXPERIENCE
AVTECH Technology, Inc. (South Plainfield, NJ)
2011 to Present
SQA/AUTOMATION TESTING TRAINEE
. Work with Automated Testing Tools - Quality Center (QC), Quick Test
Professional (QTP)
. Analyze business requirements, create test plans and execute test
cases
. Development and implementation of software program functionality tests
. Development and implementation of software program regression tests
. Preparation of reports on defects and problems that arise during
software tests
Weichert Referrals Associates Co. (Morris Plains, NJ)
2006 to 2011
REFERRAL AGENT
Kaplan EduNeering, (Princeton, NJ)
2000 to 2009
SOFTWARE QA ANALYST
Web-Based Compliance Education Solutions
. Design, implement and execute test cases for new and modified system
requirements ensuring complete coverage of new code for application
releases
. Work with Developers to resolve issues with new functionality and
assist in design of future functionality and enhancements
. Work closely with Developers and Project Managers to test custom
client work orders including feeds, http posts, data uploads, and
client requested system enhancements
. Provide second level customer support to assist Client Services in
verifying and troubleshooting issues identified by clients
. Manage all reported defects from a QA perspective. Track and ensure
correction, retest and incorporation into product builds and validate
in production environment.
. Change Management Admin - track and report on open changes, ensure
user conformity to the rules
. Prepare and review functional and user requirements for feature
functionality
. Prepare and maintain various validation and quality management system
documents
. Participate in client audits supporting all aspects of SQA activities
. Research FDA compliance issues 21 CFR Part 11 and Section 508 for
inclusion in products
. Provide technical input applying knowledge of programming techniques
and computer systems
Kaplan EduNeering, (Princeton, NJ)
LEAD SOFTWARE TESTER
Client Server & Web-Based Training
. Execute manual testing of training courses on multi-configuration
setups for functionality and performance, ensuring quality and
accuracy
. Ensure all software conforms to business and technical requirements
. Establish SOPs for QA testing, defect reporting and tracking and
developed and maintained traceability matrices
. Conduct peer reviews to ensure accuracy of test documentation