Olivia R. Mendez
Phoenix, AZ 85016
602-***-**** Cell
********@***.***
Summary of Qualifications
*Self-motivated professional with 10+ years experience as an escrow officer
*Thorough knowledge of every phase required to open, process and close all
types of real estate transactions
*Highly Skilled problem solver and team collaborator
*Quick learner completing tasks accurately and precisely to meet legal
requirements
*Bilingual in Spanish and English
Professional Experience
Actively seeking Employment 2010-2011
Vangent(SW/Lakeshore) Census 2010, Phoenix
2010
*Reading and typing information from scanned images
*Learned screen formats and key verification functions in the data entry
systems
*Applied logical interpretation of Keying Guidelines
*Exceeded typing speed of 60 wpm with 99.00% accuracy
*Certified employees for clearance to key
*Received security clearance from the United States Department of Commerce
*Maintained high standard of confidentiality of Census data as required by
title 13 of the Privacy Act.
Lakeshore Staffing Temporary Agency 2008-
2010
*Worked temporary employment as an Escrow Specialist in different title
company branches as assigned
Lawyer's Title/LandAmerica, Phoenix, AZ
2006-2008
Escrow Specialist/Epro Department
*Performed data input functions on computer for 50 plus branches
*Orders opened, documents prepared and sent for signature, payoffs demands
and homeowner's association disclosures requested, recording packages
prepared and all data entry as required per transaction
*Certified document signer at closing on Hispanic transactions for all
branches
*Multi-tasked in fast paced production unit rsulting in an ovwerall
improvement of service for department
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Olivia R. Mendez
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Guaranty Title Agency, Phoenix, AZ
2006-2008
Escrow Officer-Lender's Unit
*Assisted Branch Manager with company goals to increase sales to Hispanic
clientele across Maricopa County
*Completed real estate transactions by determining all requirements for
closing
*Cleared titles, answered phones, completed all phases of data input
*Prepared, previewed and assembled closing documents
*Prepared funding and recording packages
*Balanced files, closed and disbursed funds as required
Security Title Agency
Cross-Trained Escrow Specialist
1998-2003
*Worked as an Escrow Substitute for 30 plus branches
*Trained to step into any position from branch manager to receptionist in
any branch and complete any project
Education, Training and Licenses
*Microsoft Office Applications, RBJ, SMS, Metro Scan, 10+ years on Impact
*Two plus years of College and Real Estate Licensing Requirements
*REO Training, Loan Processor Training, Certified Documents Signature
Training for Hispanic Clientele
*Notary Public Commission current to 05-28-2012