Customer Service Technician

Britney Houston, Licensed Pharmacy Technician

*** **** ***** **., *******, IL 60628 ?773-***-****(home) ? 773-***-****

(cellular) ?******@*****.***

Professional Summary

Highly-motivated and detail-oriented pharmacy technician who graduated with

GPA of 85%, focused professional who works very hard to provide quality

service to the pharmacist and the customers as well, ambitious and driven

to complete the job and communicate effectively with others.

EDUCATION

Everest College, Chicago, IL Calumet

Career prep, Chicago, IL

Pharmacy Technician Diploma, 2010

Allied Health 2001-2005

GPA 85%

High School

Diploma

RECENT CAREER HISTORY

Walgreens

Chicago, IL Sep 2010

Pharmacy Technician (Externship)

. Prepared pharmaceuticals for dispensing to patients though accurate

calculation of dosages and measurements.

. Processed new and refill prescription requests utilizing data entry

system.

. Maintained working inventory within established department guidelines

by reviewing stock levels and recording for order.

Census Bureau

Chicago, IL Apr 2010

Enumerator

. Walked door to door conducting individual's census interviews.

Taco Bell

Chicago, IL Jun 2009-

Cashier

Dec 2009

. Provided great customer service to the customer, cleaned and sanitized

the area. Daily transaction with cash, credit, and debit cards.

PHARMACOLOGY SKILLS

. Pharmacology .

Interpreting physicians orders

. Compounding .

Pharmacology Law and Ethics

. Retail Pharmacy Procedures . IV

Admixture

. Brand, Generic, and Classification of Medications

. Pharmacology/dosage calculations

ADMINISTRATIVE SKILLS

. Typing Speed: 30 WPM . Bookkeeping

and basic accounting

. InterCom Plus . Proficient

in medical terminology

. Microsoft Office Suite .

Health records management

. Appointment setting . Treatment

authorization referrals

LICENSURE & CERTIFICATIONS

Pharmacy Technician License, State of Illinois, 2009

BLS for Healthcare Providers, American Heart Association, 2009

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