Customer Service Engineer

Francis C Voiland, Jr.

**** *. ****** *****, ******, Arizona 85382

Phone 623-***-**** - Cell phone 623-***-****

email *********@*******.***

OBJECTIVE

To secure a position with an established organization utilizing skills,

abilities, and knowledge obtained through over 30 years as a

buyer/purchasing agent

DESIRED OCCUPATION

Purchasing, Warehouse

EMPLOYMENT HISTORY

Air Conditioning by Jay, Inc. Scottsdale, AZ

12/05 - 11/10

Warehouse Supervisor

Job Duties: Purchasing and Inventory Control, Shipping/Receiving

Pro Mechanical Services, Phoenix, AZ

03/1991 - 12/2004

Corporate Resource Manager

Job Duties: Purchasing and Inventory Control, Facility Maintenance,

Shipping/Receiving, Fleet Management

Pro Mechanical Services, Phoenix, AZ

Novar Controls Engineer

07/1987 - 03/1991

Job Duties: Engineer, install, program and maintain Novar energy

management systems for various commercial buildings in the Phoenix area

and Arizona.

J.B. Rodgers Mechanical Contractors, Phoenix, AZ

Facility and Fleet Management Supervisor

03/1972 - 07/1987

Job Duties: Facility Manager, Vehicle maintenance supervisor,

Shipping/receiving supervisor, Purchasing/Inventory Control

SKILLS AND ABILITIES

Solicit requests for quotations from appropriate vendors and suppliers.

Excellent planning and organizational skills

Excellent customer service skills.

Proficient in oral and written communications.

Ability to seek out multiple sources for products and services at

competitive costs.

Ability to understand and meet schedule constraints.

Ability to obtain and see to the appropriate use of all materials and

equipment to accomplish tasks and assignments.

Ability to analyze problems and formulate strategies and/or solutions.

Ability to supervise staff.

Ability to establish and maintain working relationships with peers and

superiors,

Ability to prioritize actions/tasks and demonstrate flexibility.

Ability to accomplish difficult and complex assignments.

Knowledge of Voice Xpress voice mail system.

Knowledge of Microsoft Word, Outlook Express.

Extensive knowledge of COINS, Maxwell, and ESC accounting software

purchasing modules.

Knowledge of purchasing procedures and policies.

HONORS AND ACTIVITIES

Participation in Management Action Program (MAP) Factory trained for

Novar control systems

References available upon request.

Contact this candidate