Supply Chain Manager
Resume:
R. Michael Redd
Insightful Decision-Making Manager with Technical & Analytical Skills
Alternate: 479-***-****
Bentonville, AR 72712
E-Mail: ********.****@*****.***
EXECUTIVE PROFILE
Supply Chain Strategy . Manager Logistics . Operations Management
Served in Capacity of
Supply Chain Team Leader . Category Product Supply Manager. Plant Manager
Targeting Industries:
RETAIL TRADE . CONSUMER PRODUCTS . MANUFACTURING DURABLE GOODS
Top-performing on-site supply chain manager with 20+ years' experience that
saw opportunities to re-engineer operational processes, streamline supply
chain processes, and build employee recognition programs for several global
companies. Strong team building, strategic leadership, motivation and
communication skills coupled with insight into emerging sales
opportunities, trends, and challenges in competitive marketplaces.
Affiliations:
University of Arkansas Supply Chain Management Resource Center - Member
(2008-2011)
Wal-Mart Supplier Collaboration Board - Board Member (2008-2011)
PROFESSIONAL EXPERIENCE:
THE CLOROX SALES COMPANY (parent company, The Clorox Company) -
Bentonville, AR 1999 - Mar. 2011
The Clorox Company, parent of Clorox Sales Company, is a manufacturer and
marketer of consumer products; sales revenue of $4.8B, 4,700 employees.
TEAM LEADER - CUSTOMER SUPPLY CHAIN (Wal-Mart) (Apr. 2008-Mar. 2011)
Scope: Honorable member of the management team with proven track record in
delivering business results (volume, customer net revenues, in-stocks, case
fill, and on-time delivery) for the billion dollar industry enhancing the
equity of Clorox bringing worth to the Northwest Arkansas Community.
Leveraged team development strength and leadership skills to make and
implement recommendations to build capacity and eliminate waste while
balancing performance excellence. Worked with key customer in all customer
supply chain operations with annual sales exceeding $1.4B. Full authority
to develop and execute long-term capability initiatives - while eliminating
waste across the integrated supply chain in areas as: Manufacturing,
Storing of Materials, Inventory, Product Life Cycle Management, Quality
Assurance, Order Processing and all Delivery issues. Change Management
expert over multiple supply chain operations working with a team of 8
members.
Key Initiatives & Accomplishments:
. Developed a high customer satisfaction track record with supply chain
management issues by developing long-term capability initiatives to
support growth objectives and service multi-billion dollar customers,
Wal-Mart (Wal-Mart Stores, Inc. (NYSE: WMT) and Sam's Club (Sam's
Club, a division of Wal-Mart Stores, Inc. (NYSE: WMT).
Result: Turned around on-time delivery performance (10% improvement)
with improved case fill and in-stock performance metrics. .
. Business lead for the design, development of processes, and
implementation to successfully transition from prepaid freight
program to 'best-in-class' collect freight program.
Result: Due to diligence and perseverance, the new program was an
enabler to strengthen customer relations.
. Developed a cost savings plan with potential opportunities in excess
of $3M while keeping the focus on providing top-tier customer.
Result: After a period of two years - realized and delivered over
$1M cost savings
. Spearheaded Clorox's Bentonville Emergency Operations Center to serve
as the global EOC back-up in the event that the primary EOC was
inoperable.
Result: Exceeded expectations by being fully capable of serving as
the back-up after completing the first corporate exercise.
R. Michael Redd ********.****@*****.*** Cell:
THE CLOROX COMPANY - Oakland, CA
CATEGORY PRODUCT SUPPLY PLANNING MANAGER (Aug. 2004-Mar. 2008)
Scope: Expanded knowledge of supply chain management and automated
materials handling processes that led to additional responsibility over a
business unit with annual net customer sales of $500M+. Planned the
development of a sound supply chain business processes assuming
accountability for finished goods inventories, new products capital and
expense budgets, cost savings program along with the remnant materials
budget. Leveraged experience gained over previous years in three notable
areas: process management, supply chain operations, and project management
while applying 'best practices'. Managed team of 7 members.
Key Initiatives & Accomplishments:
. Designed and led the development of a new customer responsiveness
program launch to gain a competitive advantage. Program included
communication process to handle high volume of information responding
to customer orders and requests.
Result: The new system increased turnaround - landing additional sales
of $10M in a 2-year period. Increased service levels and gained the
Clorox Process Award.
. Reconfigured the supply chain for several key new product launches.
Result: The reconfigured supply chain enabled the launch of an
improved 'Clorox Disinfectant Wipes' product offering and the national
launch of 'Clorox Anywhere'.
. Supported corporate logistics group; provided guidance on delivery
compliance and supply chain integration techniques for worldwide
manufacturer of cleaning supply products.
Result: With the attention to detail and application of an internal
process plan delivered over $20M cost savings.
THE CLOROX MANUFACTURING COMPANY - Fairfield, CA
PLANT MANAGER (Jan. 2002-July 2004)
Scope: Expanded role managing the home cleaning and laundry products plant
facility, 150 sq. ft. building and 2nd distribution center of 190 sq. ft. -
working with 10 managers, 75 associates and 40 temporary staff. Developed a
change management plant support the plants SAP transition, along with
reducing operating expenses by 20%.
PRIOR: THE CLOROX SALES COMPANY - CUSTOMER SERVICE TEAM LEADER -
Norcross, GA
Recognized as 'best-in-class' customer service support for a single
location.
THE DIAL CORPORATION - MINI-BAR BUSINESS UNIT MANAGER - Omaha, NE
Oversaw operations with 75 associates that resulted in reducing OSHA
recordable incidents by 50%.
THE PROCTER & GAMBLE COMPANY - LINE TEAM MANAGER & SYSTEMS MANAGER -
Hatboro, PA
Managed a $2M project installing equipment to package consumer products;
improved packaging efficiency by 30%.
EDUCATION & TRAINING:
Bachelor of Science, Chemical Engineering, The University of Pittsburgh,
Pittsburgh, PA - 1990
'High-Performance Teams', CPP, Inc., Bentonville, AR - Apr 2010-Mar. 2011
'Communicate To Influence Program', Decker Communications, Bentonville, AR
- May 2010
'Coaching for Development & Results', Clorox Training Department,
Bentonville, AR - Oct. 2010
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