Administrative Assistant Management

Coretta Knowles

*** **** **. ***. * ( Brooklyn, NY 11208

Home: 347-***-**** ( Cell: 347-***-****

*******.*******@*****.***

Administrative Assistant

Profile

Administrative support professional offering versatile office

management skills and proficiency in Microsoft Office programs. Strong

planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management

Records Calendaring Executive Support

Management Travel Coordination

Database

Administration

Computer MS Word MS Outlook Windows

Skills: MS Excel MS Access POS

MS PowerPoint SWIMS Lotus Notes

Experience

Office Team Assistant / 2010 to Present

Handled multifaceted clerical tasks (e.g., data entry, filing, records

management and billing) as the assistant several areas. Maintained

database and ensured the delivery of premium service to clients. Quickly

became a trusted assistant known for "can-do" attitude, flexibility and

high-quality work.

Highlights:

Jones Lang LaSalle; Help desk support for Deutsche Bank. Completing work

orders in the data base and offer over the phone support in certain

areas.

Hunter Roberts Construction Group; support to the Human Resource Dept in

the benefits area. Went over reports in several systems to ensure

accuracy. Worked under a highly confidential area. Also supported the

receptionist area when coverage was required.

Southwest Water Company Administrative

Support / 2005-2009

Worked directly for Regional Central Manager.

Handle all administrative duties

Weekly reports for all area managers, timesheet entry for employees,

created a supporting database for timesheet information, and created

databases and reports for various information as requested.

Answers calls and or correspondence from customers; addresses customer

issues in a timely and professional manner.

Entrusted to manage office in the supervisor's absence. Provided

timely, courteous and knowledgeable response to information

requests;

screened and transferred calls.

Process deposit refunds and required paperwork for the closing of

customer accounts; Open district mail and sort payments for

processing of

billing services

Contact this candidate