Customer Service Sales

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PROFILE: EDUCATION:

A new graduate with a major in Marketing Management combined with over

twelve years of experience in graphic arts and printing. Special interests

include opportunities in advertising.

University of Memphis, Memphis, TN: August 2007 - December 2009

. Bachelor of Business Administration

. Major: Marketing Management

State Technical Institute at Memphis*, Memphis, TN: January 1997 - May 2000

. Associate of Applied Science

. Major: Graphic Arts Technology. Concentration: Prepress Production

RELEVANT COURSES:

TECHNICAL SKILLS:

. Advertising

. Consumer Behavior

. International Management

. Adobe Illustrator

. Adobe InDesign

. Adobe Photoshop

. International Marketing

. Management of Marketing Strategies

. Marketing Research

. CorelDRAW

. Fontographer

. Gerber OMEGA (software)

. Motion Graphics

. Strategic Management

. Visual Design Business Practice

. Microsoft Office 2007

. Microsoft Publisher

. QuarkXPress

WORK EXPERIENCE:

FedExForum (Hoops L.P.), Memphis, TN: September 2010 - present. Ticket

Sales (cashier)

. Conduct tickets sales from the FedExForum box office for all of the

arena's events.

. Assist customers by providing information regarding FedExForum's

scheduled events.

G.M. Williamson Printing, Millington, TN: May 2004 - December 2008.

Production Artist

. Was responsible for the design, production, assembly and installation of

banners, signs, and decals using the following equipment: Gerber

Odyssey XP plotter, HP DesignJet 2500 wide- format inkjet printer,

Gerber Maxx 2 thermal printer.

. Performed prepress duties pertaining to digital imaging and/or creation

of forms, labels, business cards, brochures and other

documents that are either printed on offset lithographic presses

(Hamada E475 & AB Dick 8810; both use aluminum and polyester plates) or a

color laser printer (Canon C3200 ImageRunner copier/printer).

. Provided customer service to clients by taking their orders and assisting

them in choosing the appropriate print and/or signage medium that

would meet their objectives.

. Monitored inventory of sign and banner related materials and equipment.

. Assumed managerial duties whenever the company president was absent.

Julia D. Azar Designs, Memphis, TN: October 2001 - December 2003.

Typesetter

. Was primarily responsible for the typesetting, layout design and

"overprinting" of copy (using various inkjet and laser printers,

as well as a digital offset lithographic press [Riso 3150]) for

greeting cards, invitations, business cards and other media that required a

custom greeting.

- Processed approximately 25 orders daily, with each consisting, on

average, of either 100

greeting cards or 500 business cards or similar media.

. Scanned and occasionally modified artwork, such as sketches, paintings

and photographs, which were either printed in-house or by local

printing companies.

. Provided technical support for the company's office equipment, including

its Local Area Network.

FastSigns, Memphis, TN: April 2000 - September 2001. Sign Fabricator

. Was primarily responsible for the assembly and installation of banners,

signs, and decals.

. Occasionally assisted the computer operator (production artist) produce

printable artwork.

WKNO-TV/Radio, Memphis, TN: September 1999 - December 1999. Intern

. Prepared digital images and photographs for broadcast.

. Helped design and layout newspaper ads and other print materials.

WORK EXPERIENCE (continued):

MILITARY:

ACHIEVEMENTS:

REFERENCES:

Business Promotions, Memphis, TN: August 1999 - December 1999. Engraver

. Engraved plates for plaques, name badges, control panels etc.

. Experience in engraving both metal and plastic materials.

. Design, layout, and assembly of signs and banners.

. Preflighted digital files for print.

Solution Graphix (was "Screen Process Inc Memphis, TN: November 1997 -

July 1999. Plant Worker

. Prepared stock for the presses.

. Finished and packed printed materials.

. Assisted the press operators with preparing silk screen presses for

production.

. Performed quality control during printing.

. Briefly worked in the prepress department, stripping film (outputted from

a plotter) and applying

vinyl graphics on posters, banners, and signs.

United States Air Force: April 1985 - November 1994. Sergeant (E-4)

. Aerospace Vehicle Fire Protection Specialist (firefighter). Served as a

hand lineman, driver, crew

chief, and Alarm Room Operator (dispatcher).

. Aircraft Armament Systems Specialist. Served as a crew member

responsible for loading munitions

and maintaining armament systems for F-16 and F-111 fighter aircraft.

. NCOIC of Vehicles, 39th Flight Test Squadron, Eglin AFB, FL. Served as

unit liaison for

coordinating scheduled vehicle maintenance with the 96th Transportation

Squadron.

. Received an Honorable Discharge upon completion of military service.

Scholastic (State Technical Institute at Memphis):

. Nominated for the All-American Scholar Collegiate Award from the U.S.

Achievement Academy (2001).

. Winner of the John P. Bacon Social Science Achievement Award (1998).

. President's List (Fall 1998).

. Dean's List (Fall 1997, Summer 1999).

Military (46th Test Wing, Eglin Air Force Base, Florida):

. Bomb Load Crew of the Year (1993) - Served during that time as a crew

member whose primary

responsibility was examining and preparing bomb suspension racks and

missile launchers for loading.

Other:

. Certified as a Microsoft Office Specialist in Microsoft Excel 2003.

Please go to http://www.linkedin.com/in/kenrogerstheprintpro

* - Recently merged with another college to form Southwest

Tennessee Community College.

Contact this candidate