Insurance Sales Representative

ORA SMITH

*** ********* ****** ********* 630-***-****

Geneva, IL 60134 E-Mail: ********@***.***

QUALIFICATIONS

. Excellent communication skills. Ability to establish rapport with

insurance agencies' supporting staff, producers, brokers, and vendors.

. Provide client with best possible product at a competitive price.

. Knowledgeable in companies' binding, policy issuance and endorsements

requirements for all lines of insurance.

. Over 10 years experience in marketing and underwriting commercial

business through numerous carriers.

. Experience in developing profitable books of business, with 80-90%

retention on renewal business.

. Versatility to learn, adapt and assume new responsibilities.

PROFESSIONAL EXPERIENCE

VIOLA LASHLEY INSURANCE AGENCY, Westchester, IL 2010-2010

AMERICAN FAMILY

Sales Representative

Sold Life, Personal Auto and Homeowners insurance from February to mid-May,

2010. Agency closed in May - American Family cancelled agency contract.

J. M. WILSON CORPORATION, Arlington Heights, IL 2006-2008

Property & Casualty Underwriter

. Underwrite new and renewal commercial accounts for contracted agents.

. Process policy change and cancellation requests, ensuring complete

satisfaction.

. Review audits for accuracy, resolve disputes and ensure timely

payment.

. Attend business meetings and lunches to promote brokerage brand and

agent loyalty.

. Attend insurers' seminars, training classes and workshops to increase

process consistency and excellence.

BROOKE INSURANCE & FINANCIAL, Arlington Hts, IL 2004-2006

Vice President

. Market Commercial Lines business to existing and prospective clients.

. Complete annual review on existing accounts.

. Recommend additional coverages to insureds.

. Submit policy changes and cancellations to Underwriting Department for

processing.

. Review audits for accuracy, resolve disputes and ensure timely

payment.

. Process claims in a timely manner.

. Attend insurers' function to present agency objectives, resolve

problems and present marketing objectives.

Ora Smith Page 2

BUSCHBACH INSURANCE, Oak Lawn, IL 2002-2004

Property & Casualty Underwriter

. Quote new commercial accounts for contracted agents.

. Process agent bind orders on new and renewal quotes.

. Process policy change and cancellation requests in a timely manner.

. Review audits for accuracy, resolve disputes and ensure timely

payment.

. Attend insurer workshops to increase process consistency and

excellence.

. Markets: Burlington, First Financial, Colony, Interstate, Lloyds of

London, Scottsdale and Western World

ARTHUR J. GALLAGHER & CO, Itasca, IL 2000-2001

Senior Risk Management Representative - Scholastic Unit

. Market and service commercial accounts for universities and colleges.

. Submit policy changes and cancellation requests to insurance carrier

underwriter.

. Attend training classes and workshops to increase process consistency

and excellence.

. Accompanied agents on clients' visits.

. Act as liaison between client, insurer and executives at AJG.

AON ENTERPRISE INSURANCE, Lisle, IL 1998-2000

Commercial Lines Account Executive

. Manage large commercial book of small business accounts for AON

agents.

. Recommend additional coverages to insureds.

. Market accounts for renewal and answer insureds' coverage questions.

. Review audits for accuracy, resolve disputes and ensure timely

payment.

. Submit policy changes and cancellations to insurance carrier

underwriter.

. Submit claims to insurance carrier for processing.

. Resolve claim disputes between insured and insurer.

EDUCATION

De Paul University, Chicago, IL - Bachelor of Science in Commerce

CPCU - Completed 5 of 8 parts.

LICENSING

Insurance Producer License: Accident/Health and Life, State of Illinois

Insurance Producer License: Fire and Casualty, State of Illinois

REFERENCES

Available upon request.

Contact this candidate