EDWARD LOWE, RN, MBA, MHA, BS
**** * ******* ******, ****, AZ 85215
Cell: 928-***-****
PROFESSIONAL OBJECTIVE
Senior Home Health Management Position
EDUCATION
. Bachelor of Science, Nursing (To be completed 2011)
. University of Nevada, Reno
. Associates of Science, Nursing 2005
. Truckee Meadows Community College
. Masters in Business Administration, Finance 1991
. Cleveland State University
. Masters in Healthcare Administration 1991
. Cleveland State University
. Bachelor of Science, Health Science/Anesthesia 1983
. Case Western Reserve University
PROFILE & SUMMARY
. 18 years Home Health and Hospice Experience in Operations, Sales and
Clinical Management
. Management experience of single site and multi-site programs
. Skilled at growing programs in both census and profitability,
improving financial performance
. Expertise in financial and budget management
. Extensive knowledge of Home Health and Hospice regulations and
operations
. Have managed in merger/acquisition, and consolidation environments
All Valley Nursing - Phoenix, AZ
10/10 - Current
Administrator/Director of Nursing
Responsible for the daily operation, financial stability, staffing, and
regulatory aspects of a licensed skilled nursing agency. Additional
responsibility is to create a licensed Medicare home health agency, secure
managed care contracts, and to assist growth of new placement agency by
creating contracts.
. Cleaned up all open account receivable accounts by collecting over
$50,000 in past due payments within first 3 months.
. Reorganized skilled agency by correcting staffing irregularities.
. Establish 2 new managed care contracts and securing contract letter
from Pinal County from an RFP.
. Developing relationship in securing managed care continuum with
another national health care provider.
. Developing relationships with other health care organizations
Homestead Hospice & Palliative Care - Chandler, AZ
09/09 - 10/10
Adminstrator/Director of Nursing
Responsible for start up of new hospice agency, assembling staff, and
creating new agency location in Chandler, AZ.
. Successful JACHO and Medicare certification achieved 6/29/10.
. Redesigned agency Policy & Procedure manual to meet state and federal
COP standards.
. Revised all hospice legal, clinical, and marketing forms for Arizona.
. Developed and implemented initial marketing plan including recruiting
physicians and referral sources.
University of Nevada, Reno - Orvis School of Nursing
___ _ ____ 12/08 - Current
Acceptance into RN to BSN program with projected graduation in 2010.
Theory and clinical courses have a strong emphasis on health promotion.
Nursing care is focused on individuals and families across the life span
with consideration for the changing and challenging community based health
care environments.
RTA Hospice & Palliative Care - Lakeside, AZ
3/08 - 09/09
Executive Director *(position eliminated after company was acquired)
Responsible for administrative and clinical management of hospice and
palliative care programs. Redesigned and implemented strict controls on
daily staffing, absenteeism, and inpatient criteria for IPU. Implemented
multidisciplinary educational testing to increase competence and awareness
on new COP's.
. Implemented focus on fiscal accountability, CQI, and new business
development.
. Created crosswalk between Arizona state hospice regulations and new
2008 Medicare COP's for Arizona Hospice and Palliative Organization.
. Redesigned agency state survey manual to meet state and federal
standards.
. Co-chaired Arizona state Legal and Regulatory committee for hospice.
. Increased ADC by almost 30% and EBITDA by 50%.
AseraCare Home Health Fort Smith, AR
7/06 - 1/08
Director of Operations - Western Division
Responsible for management control of 15 separate programs located in 5
states.
. Combined operations had an ADC of 650-750 with revenue over $30 M.
. Senior oversight for meeting financial, clinical and operation goals
for region.
. All sites maintained a condition free survey status during tenure.
. Two sites became Medicare certified during tenure.
. Increased revenue over 8% each year and EBIT by 16% in 2007.
. Developed palliative care programs in partnership with nursing homes
at 2 sites.
Saint Mary's Healthcare Network - Reno, NV
1/00 - 7/06
Concurrent Review/Maternal & Child Nurse
Responsible for reviewing member medical records and conduct concurrent
review to assess appropriateness of hospital and SNF care plans and
setting. Communicated with admitting, primary care, and specialty
physicians on a continuous bases around utilization of health care and
community resources. Coordinated discharge planning to ensure that case
management activities were performed timely and within approved criteria
and protocols in a cost-effective manner. Worked for Health Plan as a
contracting specialist for two years prior to concurrent review nurse.
Responsibilities included developing, contracting, and managing provider
panel contracts for HMO and PPO products.
. Completed a one year Pediatric nursing internship during nursing
school. Worked with post surgical neurological and cardiac care
pediatric patients.
Medshares, Inc - Nashville, TN
7/99 - 12/00
Vice President Systems/Ops for Home Health*(division eliminated)
Hospice division Vice President reporting to the President. Responsible
for all hospice 20 hospice agencies and 15 satellite home health agencies
in 12 states. Integration and delivery of home care services within each
site.
Developed standards of practice. Determined appropriate nursing and
ancillary staffing ratios to meet care needs and budget/fiscal
responsibility for hospice and home care. Ensured that nursing practice was
integrated and coordinated among clinical areas.
. Implemented compliance model to meet all state, local, federal and
JACHO standards.
. Developed, implemented and monitored each agency and divisional
budgets
Integra Home Health & Hospice - Denver, CO
6/94 - 7/99
Regional Director
Responsible for hospice and home care agencies in front range of Colorado
and San Francisco, California. Developed strong team of clinical
administrators by recruiting leaders with strong focus on quality of care
and financial accountability. Home health agency served Medicare,
Medicaid, and private duty patients for both Denver and Colorado Springs.
Combined 1997 revenue for both regions in excess of $20 million.
Continued
. Successfully conducted due diligence in the acquisition of Colorado
home health agency in 1995. Census of combined home health agency
grew to over 650 home health clients with hospice serving about 100
patients
. Expanded services and service area in both regions.
VITAS Healthcare - Miami, FL
6/91 - 6/94
Budget Director (promoted to this position)
Developed and implemented new budget system for $280 million Hospice
Corporation. Worked with CFO and board to develop financial reports that
measured financial effectiveness and efficiency. Integrated agency and
regional information to create budget goals. Successfully assisted in the
installation of new AP/AR financial software. Implemented new ancillary
contracting with nursing homes, DME, and pharmacy providers that positively
impacted bottom line.
Graduated from hospice executive training program.
. Implemented new ancillary contracting with nursing homes, DME, and
pharmacy providers that positively impacted bottom line.
. Member of financial team that evaluated mergers, acquisitions, and new
startup agencies.
Director of Operations - VITAS Dallas, TX branch
Managed Business office operations and all aspects of site operations, HR
issues, financial management, AP, AR, Budget, Finance and cost containment
CERTIFICATIONS / MEMBERSHIPS
. Certified CPR/First Aide Instructor with the American Red Cross
. Member, Beta Gamma Sigma International Honor Society of Business
. Graduate of Franklin Covey Leadership Training
. Governing Board member Arizona Hospice and Palliative Care
Organization
. Co-chair Arizona state Regulatory and Legislative committee for
Hospice
. Former Governing Board Member Colorado Hospice Organization
. Former Governing Board Member of Phi Kappa Tau Fraternity
. Licensed register nurse in Arizona, Nevada, and California