Project Manager Management

Professional Profile:

. Educated (MBA) Project and Implementation Manager with 10 years of

combined experience in financial, information technology, and

professional services organizations.

. Strengths include the ability to grasp strategic issues while providing

tactical leadership. Areas of expertise include:

- Improving operational performance

- Tactical and strategic implementation

- Enhancing process efficiencies

- Strong Relationship Management

- Project Oversight

- Staff Training and Mentoring

Professional Experience

Villanova University, Philadelphia, PA June 2010 -

Current

Project Manager

For this educational institution, I act as a project manager and am charged

with facilitating the consulting effort between student program teams and

the business community. The overall goal is designed to support the social

efforts of the larger community while integrating legitimate business need,

case study, and program management.

. MBA Non-Profit Consulting Practicum:

o Advise the project teams and clients on strategic direction and

tactical decision making

o The program includes full scope project management, client

consulting, relationship management, team mentoring, and

solution providing

o Program successes include developing an operational roadmap

enabling corporate expansion into foreign markets and

implementing a strategic marketing plan addressing domestic

competition.

SunGard Datasystems, Wayne PA 2007 - 2009

Consultant

For this global IT company, I was permanently assigned to select clients

with the objective of conducting a variety of functional and strategic

assessments designed to augment operational and technical viability. These

include process assessments, operational and technical audits, and

strategic business process analysis.

. Strategic Business Process Analyst EISAI Inc.:

o Lead consultant for intra-region project planning and business

process analysis program

o Directly contributed to the development and execution of EISAI's

Global Business Continuity Program

o Achievements include the co-development of a functional

operational recovery strategy for five North American Corporate

groups.

. Business Impact Analyst General Electric Capital Solutions:

o Conducted a regional Operational and Business Gap Analysis for

multi-million dollar project

o Audited, proposed, and co-developed an operational roadmap

designed to mitigate financial losses

o Achievements include the development and implementation of

operational and technical recovery strategies as dictated by

FFIEC standards.

. Regional Incident Management Planner American International Group:

o Directly contributed to a corporate wide program designed to

realign divisional processes with corporate operational risk

practices

o Notable achievements include the development and implementation

of a successful business recovery program for 67 business lines

throughout the Mid-Western US.

. Technical and Operational Vulnerability Analyst USM - Transfield

Services Group:

o Co-developed, tested, and implemented a multi-region IT and

operations risk mitigation program

o Responsibilities included requirements analysis, content

management, and executive presentation.

. Operational and IT Risk Analyst Siemens USA:

o Successes include the development of an enterprise-wide business

and IT financial risk audit program designed to minimize

financial, operational, and technical losses for Siemen's

Medical Solutions.

LiquidHub, Inc., King of Prussia PA

2005 - 2007

Internal - Management Consultant to clients:

For this consulting based solutions provider, I was an operations and

project manager for several business process improvement initiatives.

While placed as a management consultant for clients, I was responsible for

several IT and business related initiatives.

Client - Vanguard Charitable Endowment Program:

Project Manager:

. Co-location and Hosting Projects:

o Project lead involving operational and process improvement

initiatives for a one billion dollar leading financial services

organization

o Project successes include management of a co-location vendor

selection program, relocation of the division's datacenter, and

implementing a vendor for the division's business continuity

initiative.

Client - American International Group:

Business Analyst:

. Assisted AIG Marketing, a leading provider of direct-sales automotive

insurance, in their vendor selection, architectural design, and

implementation of their call center, sales, and service systems

. Participated in the creation and design of the evaluation matrices for

the Request for Information (Rfi) responses for the Business Process

Management, Customer Relationship Management, and Portal spaces.

Internal - LiquidHub:

Operations Manager:

. Junior Project Manager:

o Junior project manager for the firm's SharePoint Portal

initiative and interim project manager for sister company's VOIP

division

. Business Analyst:

o Analyzed, documented, and systematized functional procedures for

the operations, finance, and human resource areas

o Developed a scalable, enterprise based asset management

initiative

. Intellectual Capital and Marketing Developer:

o Authored and published numerous whitepapers and assisted with

the development of case studies involving client successes.

DuPont Nemours, PA 2004 - 2004

This was a six months contract from June to December 2004.

Completed my Bachelor of Science and Masters Program 2002 -

2004

TEK Systems, Plymouth Meeting PA 1999 - 2000

Technical Contractor

For this professional services company, I was a technical contractor for

multiple client engagements across a number of verticals. The client list

includes DuPont Nemours, NEC, Liberty Mutual, Philadelphia School for the

Deaf, and Villanova University. The principle tasks include business

analysis and junior network administration.

Early Career Experience:

During my early career, I worked as an operations manager for Sheraton

Corporation and HFS Franchises and was responsible for managing client

satisfaction and administering an operations staff of 24 people. I also

worked with Aramark Corporation as a Healthcare Support Services

Supervisor, where I was responsible for team development, performance

management, and supervision of a staff of 14.

Education & Credentials:

. Masters of Business Administration: Villanova University - 2004

. Bachelor of Science: Rosemont College - 2002

Peripheral Curriculum:

. Continual participation in Business Executive Strategy & Leadership

curriculum at Villanova University.

. Two year training and executive coaching program with the Newfield

Network and AEI: The Center for Advanced Emotional Intelligence.

Contact this candidate