Customer Service High School

*** *. ******* 443-***-****

St. (Home)

Baltimore, MD 410-***-****

***** (Cell)

**********@***.**

m

Shawnta Pearson

Experience 10/2009-Current Genesis Multi-Med

Towson, MD

Housekeeping

Clean rooms, hallways, lobbies, lounges, restrooms,

corridors, elevators, stairways, locker rooms and

other work areas so that health standards are met.

06/2006-06/2006 Turnbull Enterprise

Baltimore, MD

Office Assistant

Assist Accountants in preparing and distributing

Invoices

Administrative tasks including filing loan

documents and updating Turnbull's database

07/2003-08/2004 Baltimore's CDFC

Baltimore, MD

Office Assistant/Summer Intern

Administrative tasks including filing of loan

documents

Distributing incoming communication

Assist IT Specialist in the implementations of

CDFC's loan database

Assist Loan Officer with the development of

relationships and coordinating business

opportunities with local community-based, city, and

national organization

06/2002-08/2002 Youth Works

Baltimore, MD

Youth Advocate

Worked with the city of Baltimore's Department of

Parks and Recreation instituting the Mayor's

initiative; "Keeping City Parks Clean".

Education

05/2009-Current Everest University Online

Tampa, FL

Major - Business Administration

01/2008-03/2009 Baltimore City Community

College Baltimore, MD

Major - Business Administration

2005-2007 Towson University

Baltimore, MD

Major - Business Administration

2001-2005 Southern High School

Baltimore, MD

Major - Business

High School Diploma

Upper 10% of Class

Computer Microsoft Office (XP)

Skills/Skills Type 45+ WPM

Internet

Microsoft Outlook

Data Entry

Customer Service

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