Software Project
Resume:
Claybon Westbrook
****************@*****.***
SUMMARY:
Professional with over 20 years of experience in the Informational Technology field as software
developer and analyst. Worked with multiple applications and many different technologies. Very
strong background in a variety of industries. Possess a good understanding of business logic.
Detail oriented problem solver that is not afraid to take on complex issues. Team player that
enjoys mentoring others. Seeking a position where I can be a key contributor while drawing upon
my background and vast experience in the IT field.
TECHNICAL SKILLS:
Languages: COBOL,ASSEMBLER,JAVA(training),BASIC(training)
Ancillary Skills: DB2, JCL, CICS, IDMS, VSAM, BDAM, TSO,SPUFI,PLATINUM, FILE-AIDE
PANVALET,ENDEVOR,INFO-MAN, SDSF,NDM, VM, ACP/TPF,Lotus Notes, MS OFFICE,
EXCEL, and MS OUTLOOK.
EXPERIENCE:
CDI Corporation 08/10 – Present
CDI is a National Contracting firm.
Title: Senior Programmer/ANALYST (Contractor assigned to Edward A JONES)
• Design, develop, test, and implement software for various projects and applications while
assigned to various application teams.
• Part of the development team that was assigned to the IDMS group who was responsible
for developing dividend payments reconciliation system.
• Assigned to MFD Trades team and responsible for development of variety of
enhancements
TDK Technologies 08/09 – 06/10
TDK is an IT contracting firm.
Title: SOFTWARE DEVELOPER /ANALYST (Contractor assigned to MASTERCARD)
• Design and develop software while assigned to the Payment Manager team. Part of the
group that was responsible for the processing for debit-card cardholders. Responsible for
the analysis, program specifications, estimates, and program development used to satisfy
client requests.
Project History
• Participated in the development of the Travelex Settlement system that played key part in
the conversion of a large client
• Design and perform modifications to the Issuer Daily Activity Report for enhancements that
captured key additional information.
• Design and develop program logic that insures return transactions are posted with the
latest account information.
First Data Corporation 02/97 – 08/09
First Data is a large cardholder processor which provides a number of services to several large
institutions. It offers processing options for both issuing and acquiring businesses.
Title: APPLICATION ARCHITECT
• Developed and maintained programs as part of team that provide both Online and batch
support for variety of applications. Duties include providing analysis support for various
projects, developing software, testing software changes, and serving as subject matter
expert for multiple subsystems. Responsible for giving expert advice in the designing of
technical solutions that satisfied client’s requirements. Also responsible for researching
and addressing user’s incidents/issues in a timely manner. Subsystem responsibilities
includes: Online Merchant, ALPHA Name Lookup, Online Monetary, and Commercial Card
Authorization system.
Project History
• Part of a project that was instrumental in the implementation of the merchant enhanced
cardholder acceptance features. This feature gave merchant more flexibility in the type of
transactions and the type of cardholders that could be processed. This eliminated the
need for a merchant to setup multiple accounts in order to perform various functions.
• Played key role as part of the group that was responsible for the design and development
of software changes that allowed full processing for Discover Card and American Express
cardholders.
• Routinely implemented regulation changes that insured processing met mandatory
requirements.
• Key contributor that consulted with business partners in the development of the
Commercial Card Authorization History System. This captured critical data at the time of
authorization that decreased research time by 85 percent.
• Participated in the re-design and development of the Commercial Card Authorization
Override controls and parameters. This gave clients the ability to use a more complex
combination of options while decreasing maintenance time by 60 percent and decreasing
number records that had to be maintained by 50 percent.
Action Data Services 11/80 – 02/97
Action Data offered data processing for several companies.
Title: PROGRAMMER ANALYST
• Part on the team that supported for Open Loan products that ran on the Action Data
proprietary ACP/TPF system.
• Maintained/developed programs for the credit score/demographic system.
• Developed programs for OEL Dealer System – which allowed merchants /dealers the
ability to offer customers specialized features.
Project History
• Part of a project that designed and developed a feature that allowed Open End Lending
accounts the ability to have multiple deferred balances. This reduced the maintenance
time for customers with multiple deferred balances by 85 percent.
• Played key part in developing real time delinquency system. This gave client the ability to
access accounts delinquency status immediately and reduced a significant number of
delinquency issues.
Title: Programmer Aide
• Duties include the maintenance of the Action Data processing table system that was used
in critical processing. Part of application and system teams that was responsible for the
Action Data PAT (Parallel and Test) system that aided in validation of Online software
changes. This included the submitting and maintaining of jobs that main task was to
identify discrepancies in software changes. Duties also included consulting with the
programming staff to validate discrepancies.
Title: COMPUTER OPERATOR
• Responsible for the running of batch jobs on the IBM mainframe computer, the operation
of peripheral devices and the printing of reports.
Boatmen’s Bank 10/72 – 11/80
A large mid-western banking institution that provided processing for several area companies.
Title: COMPUTER OPERATOR
• Operated the IBM mainframe computer that was used to run batch jobs and
encrypted check processing.
Title: Data Control Clerk
• Balanced reports that were used to validate data. Performed check processing
reconciliation duties. Distributed various reports for 21 banks.
EDUCATION:
St Louis Community College at Florissant Valley
Computer Programming 1982-1986
Special recognition include: Dean’s List.
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