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Sales Manager

Location:
Jacksonville, FL, 32225
Posted:
April 17, 2011

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Resume:

Lori Berry

***** **. ******** **. ************, FL 32225 ~ 904-***-**** ~ ******@*******.***

Objective:

Looking for a team and goal orientated organization bring my skills too.

Skills:

Microsoft products; Word, Excel, Access, Outlook, PowerPoint, FrontPage, Visio, Works, Money, Windows 95, Windows 98,

ME, XP, NT, Internet Explorer, and various other MS products. Other products; QuickBooks, Adobe, Visual Basic, Shockwave,

Main Frame Express, Oracle, Netscape, Photo Shop, Glencoe, Acrobat, and various other software applications. I have done/do

paralegal work, legal research, legal database searches, and fugitive recovery work.

Employment History:

Target Store #1921 ~ Logistics team member ~ 10/10 – Current ~ Jacksonville, FL

• Unloading and sorting of truck

• Zoning

• Rotation

• Guest Services

• Cashiering

Citi Cards ~ Collections II ~ 02/08 – 11/10 ~ Jacksonville, FL

(Last year of which was on long term disability)

• Collections of delinquent accounts

• Assist customers with payments, payment plans, and reopening accounts

American Labor Services, LLC ~ Owner ~ 01/07 – Current ~ Jacksonville, FL

(Absolute & Palmetto Moving Labor ~ Owner ~ 06/04 – 10/07 ~ Columbia, SC )Closed and merged with AML

• HR

• Database and spreadsheet creation, entry, upkeep

• Employee deployment

• Job procurement, scheduling, review, updating, and closure

• Payroll

• Employee meeting scheduling and planning

VoiceLink Communications, Inc. ~ Office Manager ~ 09/05 – 06/06 ~ Columbia SC

• HR

• Database and spreadsheet creation, entry, upkeep

• Employee development

• Job/Sales procurement, scheduling, review, billing, updating, and closure

• Payroll

• Employee meeting notes

• Sales and Service

• Bookkeeping (QuickBooks)

• Collections

• Procurement

• Shipping / Receiving

Fugitive Recovery ~ Owner ~ 06/00 – Current ~ Columbia SC

• Track fugitive

• Research fugitive contacts and possible “run to’s”

• Fugitive pick-up and delivery

First Resource Staffing ~ Temporary Contract ~ 1/05 – 6/05 ~ Columbia SC

• Review client utility bills as needed

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Lori Berry

13052 Mt. Pleasant Rd. Jacksonville, FL 32225 ~ 904-***-**** ~ ******@*******.***

• Call utilities as needed to receive bill copies

• Call utilities to make arrangements for clients bills and payments

• Do billing assessments

• Reception

• HR

R.L. Jordan Oil, Co. ~ Manager ~ 8/04 – 12/04 ~ Eastover SC

• Creating, training, and maintaining sales team

• Inventory ordering, check-in, stocking, and pricing

• Maintaining store paperwork, databases, and spreadsheets

• Store maintenance and security

• Banking and payroll

• All other store and management duties as needed

Scientific Games International ~ Project Engineer Assistant/Intern ~ 10/03 – 8/04 ~ Blythewood SC

• Creating and maintaining spreadsheets and data bases

• Entering new End Users into Bellsouth Database, then entering work orders for provisioning, disconnects, troubleshooting,

or others orders as needed

• Working with contracts and technicians as needed on various stores, hardware, software, and/or network issues

• Liaison between contractors and Bellsouth

• Creating reports for company personnel and/or management on project process

Midlands Technical College ~ Tutor / Computer Monitor ~ 11/01 - 5/03 ~ Columbia SC

• Tutoring and/or teaching students, staff, and faculty on; computer use, micro-applications, various software applications,

and the Internet. Monitor the student use of computers and software.

• Maintain computer software and hardware. Responsible for creating, maintaining, and applying Symantec ghosts through

local area network to approximately 200 computers.

• Maintain, service, and repair printers for local area network. Maintain hardware of the Local Area Network.

Frederick's of Hollywood ~ Manager / Part-Time ~ 2/01 - 11/01 ~ Columbia SC

• General customer sales and service duties. Customer database maintenance and updating.

• Floor sets - inventory and setup.

• Store and stock room maintenance, stock, and clean up. Pricing updates and changes on stock.

• Inventory receipt, verification, and updates in system database.

• Reports daily, weekly, and monthly sales, inventory, and audits. All standard store paperwork. All banking. HR paperwork

to include reviews, pre-employment, disciplinary, and employment checks.

• Interview and train employees and possible employees. Managed up to 10 employees at one time.

Veranda Interiors ~ Manager / Office ~ 7/00 - 2/01 ~ Columbia SC

• General office duties.

• Created filing system, job jackets, job work up s, databases, all paperwork to be used in job jackets, and floor sets.

• Bookkeeping to include all past accounts, present accounts, and collections of past due accounts.

• Collected and collated paperwork for taxes and CPA.

• Interviewed possible contractors.

• Assisted customers in choosing fabrics and pieces. Then helped build those pieces.

Time Warner Cable ~ CSSR / Road Runner Tier 1 Internet Rep ~ 12/98 - 6/00 ~ Columbia SC

• Work orders for accounts being entered, altered, and closed for new, existing, old, and customers terminating service.

• Trained new representatives and technicians on Internet and/or cable.

• Performed troubleshooting with customer on phone, via email, and mail.

2

Lori Berry

13052 Mt. Pleasant Rd. Jacksonville, FL 32225 ~ 904-***-**** ~ ******@*******.***

• Inter-company troubleshooting with technicians, contractors, and fellow employees.

• Took sales and upgrade calls for cable and Internet.

American Home Security ~ Assistant Sales Manager / Lead Appt Setter ~ 3/98 - 12/98 ~ Columbia SC

• Setting sales appointments, sales areas, setting "burn ins" for reps, and resetting missed appointments. Getting directions

from customers and reviewing on a map before sales rep receipt of appointment paperwork.

• Following up on paperwork and filing it. Review accounts, filing, nightly, weekly, and monthly paperwork and reports.

• Marking callboard used for keeping up with appt times being filled appropriately. Taking over hard or upset customers from

appointment setters. Interviewed new employees and trained them.

• Managers duties should she be out, to include but not limited to, setting sales calls areas for appointment setters, training

new appointment setters, and general office duties.

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