Administrative Assistant High School
Resume:
Ericka Smith
Coatesville, PA 19320
*****@*****.***
Objective:
To secure a position with a growth-oriented company that offers challenging and
rewarding responsibilities with advancement opportunities.
Qualifications:
Detail Oriented
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Ability to work with little or no supervision
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Ability to learn new and complex tasks quickly
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Solid working knowledge of MS Office (all inclusive)
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Experience with NT and Windows Servers
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Good communication skills as an interdepartmental contact with external
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customers
Education:
High School Diploma 1997
Downingtown Senior High School
General Education
Center for Arts and Technology Brandywine Campus
Health Occupations
Co-Valedictorian 1997
Delaware County Community College
Major: Nursing
9/1997 – 5/1998
Major: Computer Networking
9/1998 -8/1999
Ameritrain
MCSE 2000 Certification Program
4/2001 – 12/2001
Employment History:
Interstate Credit and Collection, Inc. 9/2009 - Present
21 West Fornance Street
Norristown, PA 19401
Title: Administrative Assistant
Responsibilities:
• IT work in-house (maintaining back-up tapes, server issues, firewall, updates on
computers, installing software, setting up emails).
• Work with DAKCS Software (update new client accounts, monitor present client
accounts).
• Work closely with all of our accounts/clients
• Travel 3 times a month for training and work with client in Philadelphia.
The Gilbertson Group 2/2005 – 11/2008
555 Fox Chase, Suite 107
Coatesville, PA 19320
Title: Contracts Administrator
Responsibilities:
• Purchasing equipment.
• Coordinating with vendors and managing schedules for items to arrive.
• Maintained excel spreadsheets and accounts on monitoring website.
• Monitored banking centers/ATMs for customers.
• Assisted in day-to-day operation of the company.
Del Toyota 3/2004 – 2/2005
2945 E. Lincoln Highway
Thorndale, PA 19372
Title: Receptionist
Responsibilities:
• Answered multiple phone lines.
• Collect payments from customers for their vehicles.
• Process customer orders for trade-ins and new cars.
• Followed up with customers after purchasing a vehicle.
• Maintained the waiting area for the customers.
Storecast Merchandising Corporation 4/1999 –
8/2003
301 Lindenwood Drive, Suite 380
Malvern, PA 19355
Title: Resource Administrator
Responsibilities:
• Recruited and scheduled field employees.
• Prepared and maintained excel spreadsheets to compile payroll, billing and sales
data.
• Assisted in day to day operation of the corporate office.
• Maintain and troubleshoot NT and Windows 2000 Servers.
Gateway Medical Associates 6/1998 – 4/1999
404 McFarlan Road, Suite 2
Kennett Square, PA 19348
Title: Receptionist
Responsibilities:
• Filing all necessary paperwork for patients.
• Answering multiple phone lines,
• Appointment scheduling, and billing.
• Assisted doctors in providing basic nursing duties.
St. Martha’s Manor 12/1997 – 11/1998
470 Manor Avenue
Downingtown, PA 19335
Title: Certified Nursing Assistant
Responsibilities:
• Assisted Nursing Staff with day-to-day living needs of numerous residents.
Conducted daily patient rounds.
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• Helped plan and conduct patient activities.
• Transporting patients and provide other support services for nursing staff.
Contact this candidate